News:

Dear forum visitors, if the support forum is not available, please try again a few minutes later. Thanks!

Main Menu
Support-Forum

Sub-categories not accessible after update[Solved]

Started by Die_Nase, 23.08.2020 10:30:28

Previous topic - Next topic

0 Members and 1 Guest are viewing this topic.

Die_Nase

Hello,

After the update to 3.9.2, the subcategories except for one are no longer displayed in the front end in a download area.
It is still shown that there are 11 sub-categories, but you can no longer reach them.At https://www.rompelsoft.de/index.php/elcad-tauschboerse/category/5-elcad-tauschboerse
The "DXF" category is still displayed, but none of the others. But I don't find any differences in the backend either.

If I call up the category directly https://www.rompelsoft.de/index.php/download/category/7-scripte it works.
What can be the cause?
greeting
Heiko

Translated by Google

All OK with jD3.9.5  Colin
  •  

ColinM

Hi
I have been able to reproduce the problem.  It seems to occur if I create a new sub-subcategory in a subcategory.
Am investigating
Colin
Colin M
  •  

Die_Nase

Hello,

even with the current version 3.9.4 the error is still present.
Do I really have to import an old backup of the entire website?

Greetings Heiko
  •  

ColinM

Hi
No you just need to reset jDownloads as described inhttps://www.jdownloads.net/documentation-for-v3-9/getting-started-v3-9/reverting-back-to-jd3-2
The problem is caused by a database indexing and this depends on which version of MySQL or MariaDB you web host is providing.So we are rewoworking the upgrade to avoid the issue
Colin
Colin M
  •  

Die_Nase

#4
Hello,

with version 3.9.5 it is running again.Thanks.
Greetings from germanyHeiko
  •  

Arno

Best Regards / Gruß
Arno
Please make a Donation for jDownloads and/or write a review on the Joomla! Extensions directory!
  •