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jDownloads for Joomla 3.x => jDownloads 3.9 => Topic started by: Die_Nase on 23.08.2020 10:30:28

Title: Sub-categories not accessible after update[Solved]
Post by: Die_Nase on 23.08.2020 10:30:28
Hello,

After the update to 3.9.2, the subcategories except for one are no longer displayed in the front end in a download area.
It is still shown that there are 11 sub-categories, but you can no longer reach them.At https://www.rompelsoft.de/index.php/elcad-tauschboerse/category/5-elcad-tauschboerse (https://www.rompelsoft.de/index.php/elcad-tauschboerse/category/5-elcad-tauschboerse)
The "DXF" category is still displayed, but none of the others. But I don't find any differences in the backend either.

If I call up the category directly https://www.rompelsoft.de/index.php/download/category/7-scripte (https://www.rompelsoft.de/index.php/download/category/7-scripte) it works.
What can be the cause?
greeting
Heiko

Translated by Google

All OK with jD3.9.5  Colin
Title: Re: Sub-categories not accessible after update
Post by: ColinM on 23.08.2020 20:25:02
Hi
I have been able to reproduce the problem.  It seems to occur if I create a new sub-subcategory in a subcategory.
Am investigating
Colin
Title: Re: Sub-categories not accessible after update
Post by: Die_Nase on 29.08.2020 19:28:02
Hello,

even with the current version 3.9.4 the error is still present.
Do I really have to import an old backup of the entire website?

Greetings Heiko
Title: Re: Sub-categories not accessible after update
Post by: ColinM on 30.08.2020 10:36:46
Hi
No you just need to reset jDownloads as described inhttps://www.jdownloads.net/documentation-for-v3-9/getting-started-v3-9/reverting-back-to-jd3-2
The problem is caused by a database indexing and this depends on which version of MySQL or MariaDB you web host is providing.So we are rewoworking the upgrade to avoid the issue
Colin
Title: Re: Sub-categories not accessible after update
Post by: Die_Nase on 11.09.2020 16:21:04
Hello,

with version 3.9.5 it is running again.Thanks.
Greetings from germanyHeiko
Title: Re: Sub-categories not accessible after update[Solved]
Post by: Arno on 14.09.2020 12:31:03
Danke Heiko für die Rückmeldung.  ;)