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Update broke download-detail page [solved]

Started by sean72, 13.09.2015 23:35:10

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sean72

13.09.2015 23:35:10 Last Edit: 15.09.2015 10:23:09 by ColinM
After updating to 3.2.37, the download-details page no longer has any preview images, details, or links to the summary. This is happening to every download detail page.

It looks like there are tables completely missing. It has "category:name-of-download" and nothing else. I looked at several jdownloads-->downloads items, they look fine. I looked at all the layouts, they look fine. I created new layouts, that doesn't work.

Doesn't matter if a user logs into the frontend or browses as a guest user. I used Tiny MCE editor from the start with no issues at all.
I *always* use a copy of every layout and modify that. This issue happens to any download-details layout, regardless of whatever I choose.

How can I "Should you choose to making changes to one of the default layouts and you find the frontend output does not then work properly then the original contents, that is the status after the installation, can be restored. To do this, remove all texts in the respective default layout input fields and select Save. The page will be saved with its original contents. Caution: of course any changes that you have already made will be lost."

Does that mean delete everything (not the layout, just delete all of the contents)? Will that help?

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ColinM

#1
14.09.2015 23:35:28
Hi
Please let us know what Download details page you are using.
I do not have this problem on my test sites with images.  Audio and video files do not appear as the Download Details layouts do not have the appropriate placeholder in them, but it can be added

There is a suspicion that the 'challenge' lies with using the Tiny MCE editor but I have to check that out.

Colin
Colin M
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sean72

#2
15.09.2015 05:44:43
Hi Colin,

I figured a work-around was to 'create-new-layout', accept the defaults and go from there. It seems to work, but of course I lost all the changes, etc. "The Standard Details Layout v2.5 - Full Info" is what I have been using.

It could be the editor, I'm not sure if that is it or not.

Thanks for your input, and work on Jdownloads!
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