Issue with File Permissions in jDownloads 4.x

[Novaro]

Hello everyone,

I recently set up jDownloads for my Joomla 4.x site, and I'm really excited about the features it offers! However, I've encountered a peculiar issue that I hope someone can help me with.

After uploading files, I noticed that they are not accessible to users. I checked the settings and everything seems to be configured correctly. I suspect it might be related to file permissions, but I'm not entirely sure how to troubleshoot this effectively.

Here are the steps I've taken so far:

Ensured that the file paths are correct.
Verified that the files are uploaded to the right directory.
Checked the permissions and set them to 755 for directories and 644 for files.
Despite these efforts, users still receive a "403 Forbidden" error when trying to access the downloads. Has anyone experienced this before? Any guidance on how to resolve this would be greatly appreciated!

Thank you in advance for your help  !

Best regards,
Novaro