Problem tag with 4.0.21 - [Fixed in 4.0.23 stable]

[gby]

Hi,

I succeeded following your advice to switch to Jdownloads 4 (with step jdownloads_3.9.8.7), no error. Thanks a lot for your advice (topic=13923.0).

But  , I have a problem with the tag {jd_file file==xxx}, it is present in different articles, but it is not interpreted .
The plugins Content - jDownloads and Content - jDownloads Tags Fix are enabled.

If you have an idea !

Best regards

[gby]

Sorry,

I understand, you have to be connected.

So how to have an access for "Public" without restriction : Menu, Tag in content, and so on ? (the web site is an intranet)

Best regards

[ColinM]

Hi
It sounds to me that the IDs may have been changed in the upgrade.
I would suggest that you enable the jDownloads Content ButtonSee the article
'Using the Content Plugin in Articles and Modules'  - it is in the Modules & Pluguins section

If you use that it lists the Downloads so you can select them by name

Colin

[gby]

Hi,
Thank for your response. But the problems are of Public Access type. The IDs are the same before update.

If I don't connect :

• The content of menu type list of all downloads is empty
• A tag like {jd_file file==xxx} don't appear in a content
• Different Jdownloads modules don't appear in different positions

If I am connected :

• All things are there

No parameter allows to change this state and the rights are correct. So if you have an idea.
Best regards

[ColinM]

Hmm!
Do not think I quite understand.
When you say you are connected do you mean that you are logged in? Presumeably as Super User. Is that correct?

Just had a thought.

In each of your top level Categories have you set the permissions of the Public User Group to Allow?

Colin

[gby]

Hi,

Same effect if you are logged in "Registred" or "Super User", you can see all.

All the categories have the permissions "Public" and the Download is "authorized (legacy)" for "Public".

Georges

[Arno]

Hi,
something fundamental:
- It would be helpful if they described the situation and the misconduct more in detail. Screenshots can also help.
- Of course, the best thing is to have an administrator in the backend to be able to look at the matter in detail.
- Also, you have now described two different problems at the beginning. This complicates the whole thing unnecessarily. Please only one bug report per topic!
Also useful to read: https://www.jdownloads.com/forum/index.php?topic=13732.0

So the first question that comes to mind, is the first posted problem solved?

[ColinM]

Georges
As Arno said  screenshots are helpful

You wrote 'All the categories have the permissions "Public" and the Download is "authorized (legacy)" for "Public".'
Regret I do not understand what you mean by 'authorized (legacy)'
Could you please clarify.
Also do you have Super User access to the backend?

Colin
---------------------------------------------------------------------
Comme l'a dit Arno, les captures d'écran sont utiles.

Vous avez écrit 'Toutes les catégories ont les permissions "Public" et le téléchargement est "autorisé (hérité)" pour "Public".'
Regret je ne comprends pas ce que vous entendez par 'autorisé (hérité)'
Pourriez-vous clarifier s'il vous plaît.
Avez-vous également un accès super utilisateur au backend ?

Colin

[gby]

Here there is a screenshot of the right of a categorie.

For the access to the backend, we did a test with Arno, but there is an IP condition. If you have an IP, maybe I can request an opening on this IP

---

Voici  une capture d'écran des droits d'une catégorie.

Pour l'accès au backend, nous avons fait un test avec Arno, mais il y a une condition d'IP. Si vous avez une IP fixe, je peux peut-être demander une ouverture sur cette IP

[ColinM]

Georges,
Can you also please check the permissions settings for the top level categories

Have you set any permission for category or a Download for any User Group to Deny?
Colin
------------------------------------------------------------------------
Pouvez-vous également vérifier les paramètres d'autorisations pour les catégories de niveau supérieur

Avez-vous défini une autorisation pour une catégorie ou un téléchargement pour un groupe d'utilisateurs sur Refuser ?

[gby]

Hi,
All the categories have the same access : Public and  Download is "authorized"
All the files have the same access : Public

For all files if I make a "Accessibility Check" or a "Preview", the response is "La page recherchée ne peut être affichée." Strange !

-----
Toutes les catégories ont le même accès : Public et Téléchargment est "autorisé"
Tous les fichiers sont en accès Public

Pour tous les fichiers si je fais une "Vérification d'accessibilité" ou un "Aperçu", j'ai la réponse "La page recherchée ne peut être affichée." Étrange !

Best regards

Georges

[ColinM]

Georges,
Accessibility is for users who have for instance limited vision so it checkes if the page meets the WCAG standards. 
It has nothing whatsoever to do with the Joomla! Access critrerion

In the jD backend please go to Categories - it should give you a view like attached pic Categories01.png
Then click on a top level Category which will give a view like pic Categories02.png
Click on the Permissions tab to get a view like pic Categories03.png

Could you please send pics from your site like the ones shown.
Thanks
Colin
------------------------------------------------------------------
L'accessibilité est destinée aux utilisateurs qui ont par exemple une vision limitée, il vérifie donc si la page répond aux normes WCAG.
Cela n'a rien à voir avec Joomla! Critère d'accès

Dans le backend jD, allez dans Catégories - cela devrait vous donner une vue comme la photo ci-jointe Categories01.png
Cliquez ensuite sur une catégorie de niveau supérieur qui donnera une vue comme l'image Categories02.png
Cliquez sur l'onglet Autorisations pour obtenir une vue comme pic Categories03.png

Pourriez-vous s'il vous plaît envoyer des photos de votre site comme celles montrées.
Merci

[gby]

Colin,
It's very nice to help me.

- Categories listing
- The Generale Categorie permissions
- A view of Menu Files listing without login
- BDD : table of categories

Thanks a lot

[Arno]

Hi,
you could try this:
Open and save a basic category and a few from its downloads again.

Have you still the same problem, send me please again your jDownloads tables as DB export. But only the jD tables please!
So I can check it out.

If that doesn't help, I'll send them my IP to get access.

[gby]

Hi,

Same result.

Zip File : all jDownloads tables

Danke sehr