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Unable to upgrade from 3.2 to 3.9
« on: 26.05.2021 18:41:16 »
I am unable to upgrade from version 3.2 to 3.9. All I get is an "Extension Update: Custom install routine failure", so I am not sure what the problem is.

I tried copying the files to the tmp directory and installing from there, but it gives the same result.

When I do to  https://www.jdownloads.net/documentation-for-v3-9/getting-started-v3-9/upgrading-from-jdownloads-3-2-to-3-9, all I get is a blank page. Can you advise me at all? My Joomla version is 3.9.27. Thanks, Alan
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Re: Unable to upgrade from 3.2 to 3.9
« Reply #1 on: 26.05.2021 18:46:57 »
Oh sorry, I used the trick described in a previous post, "/administrator/index.php?option=com_jdownloads&task=tools.confirmUpdate39" and this seems to have worked.
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Re: Unable to upgrade from 3.2 to 3.9
« Reply #2 on: 28.05.2021 18:44:42 »
Hi
Glad you sorted it :)

Would be a good idea to update to the latest Joomla! which does not have that problem

Colin
Colin M
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Re: Unable to upgrade from 3.2 to 3.9
« Reply #3 on: 01.06.2021 09:46:21 »
Whoops
See you are already at latest Joomla!  Thought it had been sorted.

Colin
Colin M