Having a bit of trouble with jDownloads.

I have the entire system functioning correctly, users can upload to unpublished pool/directory, download, external links to S3, etc. However, subcategories will not display from their categories.

Example

Cat 1 -

--SC 1

--SC 2

--etc

Cat 2 -

--SC 1

--SC 2

--etc

However, when the subcategory is clicked on it just states no downloads are in this category and doesn't list the subcats where the downloads are contained.

Can anyone point me in the right direction?

Hi,
we know about it and work on a solution.
Which sub categories layout is active in your installation?

Thanks for the reply Arno! I have tried both of the default layouts, currently I have "Multi-Column Subcategories Layout" active.

Hi,
I have a problem to reproduce your problem here.
I have a new installation use with the default settings.

Maybe I have something wrong?

Please check the pics below.

Interesting, thank you for the reply! I temporarily fixed the issue by moving to the 3.2.x train. I will backup everything and revisit 3.9!

Please wait until we have published the 3.2.70 and 3.9.5.

Hi
Do you have any Component or module overrides for jDownloads?Component & Module Overrides
 
  You can test to see if you have a component override by looking in folder:  "<your_site>/templates/<template_name>/html",  where template_name is your active frontend template. If there is a folder called jdownloads then you have at least one active override.  For example if you are using the Protostar frontend template, then if you see folder "<your_site>/templates/Protostar/html/jdownloads" you do have an active component override.
 
  Module overrides are similar but here the folders to look for are "<your_site>/templates/<template_name>/html/mod_jdownloads_xxx"  where the xxx is the usual name of one of the jDownload modules.  For example if there is an override for the jDownloads Latest module and you are using Protostar then there would be a directory with the name "<your_site>/templates/Protostar/html/mod_jdownloads_latest".
 
  In summary if there is any folder in "<your_site>/templates/Protostar/html/" with jdownloads in the name then you have an active override.
 
  You can temporarily disable these jD3.2 based overrides by changing the relevant part of the folder name from "jdownloads" to say "jdown".

I will be adding this to the documentation.
Colin

Hello, good day, I present the same problem with the subcategories, so that you can see the subcategories, all the subcategories must have an attached file, if any of the subcategories does not have a file or is empty, it does not display any subcategory

Hi,
we have fix it. See here:
http://www.jdownloads.com/forum/index.php?topic=12100.msg45079#msg45079

The next version with some corrections more will be published very soon.