Issues uploading PDFs

[josh@thenavycwo]

Currently running Joomla 3.10.8 with jDownloads 3.9.7.3.
I am also unable to upgrade any higher due to a mySQL limitation and goDaddy (they suck).

I recently attempted to create a new download of a pdf file. Once I click "Save" I'm transferred to a 404 error. When I view the actual directory the file is uploaded, however, the download is not actually created in jDownloads. When I attempt to scan the download directory I receive multiple new files found. I click 'make changes permanent' and I receive 'Failed to load 'rt_kraken' template: Please install Gantry 5 Framework!" I don't think these are directly related, but I do believe jDownloads is having an issue with my RocketTheme. I haven't been able to find anything else that could be related. Looking for some help. Thanks.

[ColinM]

Hi
Not sure I fully understand
I will send you a PM (Private Message)
Colin