News:

Support for jDownloads 3 has been ended
Since 17 August 2023 Joomla.org has discontinued support for Joomla 3.x. Therefore, we will no longer offer official support for our Joomla 3 jDownloads version 3.9.x from January 2024.
Please update your website to the latest Joomla version (Joomla 4 or Joomla 5) as soon as possible. Afterwards, please update jDownloads to the latest published version. The longer you delay, the more difficult the upgrade process for your website is likely to be.

Main Menu
Support-Forum

An error has occurred

Started by alcher, 20.09.2020 17:29:09

Previous topic - Next topic

0 Members and 1 Guest are viewing this topic.

alcher

Hi, site on the local server (xampp-windows-x64-7.3.22).
Installation (Update) from 3.2.69 to 3.9.5 is successful.
But when I click the Start JDownload button, I get an error:
An error has occurred.
0 Error decoding JSON data: Control character error, possibly incorrectly encoded
D:\myweb\jtest.ru\www\libraries\vendor\joomla\registry\src\Format\Json.php: 35

See screenshots for more details:
1. Error decoding JSON data
2. File json.php
3. Site information
4. Tables in database
  •  

Arno

Hi,
it seems that the reason could be your config settings.
Please check the pics. I need the described part. Thanks.
Best Regards / Gruß
Arno
Please make a Donation for jDownloads and/or write a review on the Joomla! Extensions directory!
  •  

alcher

Sent PM with txt file, thanks.
  •  

Arno

#3
Hi,
thanks for the data. It is not so easy to find the mistake in it.  :-\
But you could try this (see pic). When you have reset the options you should check all settings as all are on default again.
But this could fix the problem.

When it is not possible to use the menu link, the direct link to the tools page would be
../administrator/index.php?option=com_jdownloads&view=tools
Best Regards / Gruß
Arno
Please make a Donation for jDownloads and/or write a review on the Joomla! Extensions directory!
  •  

Arno

Okay I could found it.
The mistake must be in your mp3 player layout.
I have this now replaced with the 3.9.x standard layout. This is valid.
When you want to get it send me a PM.


Best Regards / Gruß
Arno
Please make a Donation for jDownloads and/or write a review on the Joomla! Extensions directory!
  •