News:

Dear forum visitors, if the support forum is not available, please try again a few minutes later. Thanks!

Main Menu
Support-Forum

Preview missing on Surface Pro[solved]

Started by donlussi, 02.04.2016 02:15:56

Previous topic - Next topic

0 Members and 1 Guest are viewing this topic.

donlussi

Hi again,
I work with both a Macintosh and Surface Pro.  On the Surface Pro the fronted images are missing.   However if you click the file name, it will take you to the download's page.  The image appears there.  See files.

If I look on my Macintosh, the image is on the front and also on the download page.

Is anyone else out there with a Surface Pro having this issue?

Thanks
Donna

[gelöscht durch Administrator]
  •  

ColinM

Hi
Which browser are you using on Surface Pro?  Is it Edge?
Colin
Colin M
  •  

ColinM

#2
Hi
This is the same situation as topic http://www.jdownloads.com/forum/index.php?topic=8800 .
It is also solved by the same fix.
Download the attached zip, extract the xml file and then use the Import Layouts button on ther tool bar of the Layouts page
Colin

[gelöscht durch Administrator]
Colin M
  •