scan interface loading (and Akeeba Admin Tools)

[treat2day]

It has been awhile since I added files.

The installed version is having issues - see image.

Scan stays on loading at 0%

Only one file was added.

com_jdownloads_4_1_4_stable

Akeeba Admin Tools htaccess maker

"Allow direct access to these files"
administrator/components/com_jdownloads/helpers/scan.php
administrator/components/com_jdownloads/src/Helper/JDownloadsHelper.php
administrator/components/com_jdownloads/helpers/scan-interface.php

[ColinM]

Hi
This might be due to Akeeba Admin Tools and having spaces in a file name.
Could you please test with Akeeba tools not enabled.

From an old Report
jDownloads often has the file to be downloaded on an external or remote site.
If you have used Akeeba Admin Tools to create your .htaccess file then you will find that you get a '403 forbidden error.

It seems that Admin Tools does not allow spaces in Directory Names.
However, because the directory name cannot have spaces in it, this means that jDownloads category names cannot have spaces in them!!

As a result of this 'function' of Admin Tools, any .htaccess file created should not be used on any website with jDownloads.

Colin

[treat2day]

This new popup user-interface is new to me since my last added files. Akeeba Admin Tools has never been a problem when adding the exception. The new user-interface has a different scan link which I added as an exception but did not delete the other links. Disabling Akeeba Admin Tools and htaccess file did not give any different result.

[treat2day]

Just loaded a backup copy that working using jDownloads Version 4.0.48 Stable - see image

[Arno]

Thank you for your feedback and the detailed tests.

We are currently unable to reproduce the error either locally or on a server installation. To enable us to reproduce the issue accurately, we would need detailed diagnostic data from an affected installation:

1. Joomla configuration
- Debug System: On
- Error Reporting: Maximum
- Then restart the scan and note down the exact sequence of events

2. PHP error logs
- Relevant entries from the PHP error logs at the time the scan started
- Ideally including date/time and the full error message

3. Browser diagnostics (important)
- Open the browser DevTools and start the scan
- Post console output (errors/warnings)
- Network tab: Check requests to the scan worker and provide the following for Start, Process and Status respectively:
  - HTTP status code
  - Response header Content-Type
  - Start of the response body (JSON or HTML/error page)
- Optional: Include HAR export
Also screenshots could here be useful.

4. Steps to reproduce
- Step-by-step instructions on how to trigger the error
- Does it occur consistently or only sporadically?
- Only in one browser or in several?
- Does it occur equally during test runs and production runs?

With this information, we can narrow down the issue much more quickly and provide a reliable fix if it turns out to be an environment-dependent bug.

[treat2day]

I have tried all the steps and nothing is indicating an error. The initializing scan spins at 0% and never increases. I can use jDownloads without monitoring feature. It may resolve itself on the next Joomla version or jDownloads version.