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#31
Bugs! / 500 error when download area c...
Last post by SoundHunter - 05.05.2024 14:37:24Hello,
Since our migration from Joomla 3 to Joomla 4 our download area check works not correct anymore.
The scan finishes correct and find a new file to add (test mode), when I let it add to the downloads database it gives a 500 error (see attached screenshot with Joomla debug on).
How could I fix this error?
Thank you!
Since our migration from Joomla 3 to Joomla 4 our download area check works not correct anymore.
The scan finishes correct and find a new file to add (test mode), when I let it add to the downloads database it gives a 500 error (see attached screenshot with Joomla debug on).
How could I fix this error?
Thank you!
#32
Bugs! / Re: Komento support still lack...
Last post by ColinM - 05.05.2024 12:39:06Hi
Which version of Komento are you using - is it 4.0.7?
As yet we have not upgraded the jD Komento plugin to support 4.0.7 or checked if it does need upgrading
I looked on the Komento site and it shows a comment
"Work very fine, but... After update Joomla to 4.3 version, show error in Console: "caught ReferenceError: FD is not defined" ...
Also to assist could you get a full error report as described in 'Turn On Joomla debug'
https://www.jdownloads.net/documentation/general-items-v3-9/turn-on-joomla-debug
Colin
Which version of Komento are you using - is it 4.0.7?
As yet we have not upgraded the jD Komento plugin to support 4.0.7 or checked if it does need upgrading
I looked on the Komento site and it shows a comment
"Work very fine, but... After update Joomla to 4.3 version, show error in Console: "caught ReferenceError: FD is not defined" ...
Also to assist could you get a full error report as described in 'Turn On Joomla debug'
https://www.jdownloads.net/documentation/general-items-v3-9/turn-on-joomla-debug
Colin
#33
Bugs! / Re: Move items via Batch proce...
Last post by ibrahim - 05.05.2024 11:07:12HELP!
When using batch to move downloads from one category to another as "Move," all files that were moved did not transfer with their tags. Therefore, all around 350 items that I moved yesterday are missing their tags. Is there any way to restore them, I still have full backup? Additionally, this bug really needs to be fixed because I will continue to move items from time to time in the future.
You can try moving items on the test website that you have access to; all items have tags.-
When using batch to move downloads from one category to another as "Move," all files that were moved did not transfer with their tags. Therefore, all around 350 items that I moved yesterday are missing their tags. Is there any way to restore them, I still have full backup? Additionally, this bug really needs to be fixed because I will continue to move items from time to time in the future.
You can try moving items on the test website that you have access to; all items have tags.-
#34
Bugs! / Move items via Batch process t...
Last post by ibrahim - 04.05.2024 15:12:33Hello! I am trying to move many items via batch processing to another category. It seems to start and finish without any warnings, but in reality, the items haven't been changed to the new category and remain in the old one. The only method that works is manually opening each item and changing the category one by one, which is not feasible for over 400 items. and to avoid modified date changes.
Could you please try running the batch process on the server? I sent a PM a few days ago to Arno and Colin regarding this. It's a clone of the live site.
Could you please try running the batch process on the server? I sent a PM a few days ago to Arno and Colin regarding this. It's a clone of the live site.
#35
Bugs! / Komento support still lacking ...
Last post by fstltna - 03.05.2024 23:22:51I have the latest komento and jdownloads installed on my servers, but if I have komento active then I get a access error in jdownloads when browsing the files. I reported this issue before, but a couple updates have come out since then and the issue remains...
#36
Bugs! / Slow jDownloads frontend after...
Last post by SoundHunter - 03.05.2024 22:40:13Hello jDownloads team,
Yesterday we have upgraded our website from the latest Joomla 3 version to Joomla 4.
We follow the upgrade guide from jDownloads 3 to 4.
This went smooth and after the upgrade all the downloads are still there and are working correct.
The only problem is the load time, on Joomla 3 the category page (with 6 categories) was quickly loading in a blink. On Joomla 4 the page has a load time of about 4 seconds.
When we click on a category with about 1665 mp3 files it was on Joomla 3 slightly slower than the categories section. On Joomla 4 it takes around 12 seconds to load.
I already did research but can't find any error like PHP errors for example.
The website runs on the same hosting packets as yesterday before the upgrade.
Setup information:
- Joomla Version: 4.4.4.
- Installed jDownloads Version (see jDownloads control page at the footer): 4.0.42
- PHP Version: 8.2.18
- Use you the standard backend template? Yes
- It is a new Joomla 4 installation? No
Hopefully we can find the underlaying reason about this problem.
Thank you!
Kind Regards,
SoundHunter
Yesterday we have upgraded our website from the latest Joomla 3 version to Joomla 4.
We follow the upgrade guide from jDownloads 3 to 4.
This went smooth and after the upgrade all the downloads are still there and are working correct.
The only problem is the load time, on Joomla 3 the category page (with 6 categories) was quickly loading in a blink. On Joomla 4 the page has a load time of about 4 seconds.
When we click on a category with about 1665 mp3 files it was on Joomla 3 slightly slower than the categories section. On Joomla 4 it takes around 12 seconds to load.
I already did research but can't find any error like PHP errors for example.
The website runs on the same hosting packets as yesterday before the upgrade.
Setup information:
- Joomla Version: 4.4.4.
- Installed jDownloads Version (see jDownloads control page at the footer): 4.0.42
- PHP Version: 8.2.18
- Use you the standard backend template? Yes
- It is a new Joomla 4 installation? No
Hopefully we can find the underlaying reason about this problem.
Thank you!
Kind Regards,
SoundHunter
#37
Bugs! / jDownloads Error with JComment...
Last post by tatabdullah - 03.05.2024 21:54:07[SOLVED]
I am using the latest version of the jDownloads component on my website. When I activate the JComments 4.0.30 comment component from the jDownloads settings and click on the download title, I get the following error:
Cannot call method 'getParent' on undefined
If I make the setting passive, there is no error. How can I overcome this problem? Has anyone else experienced the same problem?
I am using the latest version of the jDownloads component on my website. When I activate the JComments 4.0.30 comment component from the jDownloads settings and click on the download title, I get the following error:
Cannot call method 'getParent' on undefined
If I make the setting passive, there is no error. How can I overcome this problem? Has anyone else experienced the same problem?
#38
General / Re: After upgrading to j5 ever...
Last post by ibrahim - 03.05.2024 13:19:47Quote from: ColinM on 03.05.2024 13:02:02IbrahimThanks, Colin! I solved it by adding extra days before deleting logs. I really can't remember if you told me about that before; I can't find it anywhere.
I told you about the 93 days in the system login.
There is some information in
https://www.jdownloads.net/documentation/modules-plugins-v3-9/plugins
There is also anarticle on Hide functionality
https://www.jdownloads.net/documentation/modules-plugins-v3-9/hiding-information-from-selected-user-groups
Colin
For anyone want to know:
I just added this after line.25 /plugins/system/jdownloads/jdownloads.xml
Code Select
<option value="1825">1825</option>
<option value="3650">3650</option>Then open the plugin as shown in the screenshot and choose the new value then save, to be updated in the database for the jDownloads system plugin.
#39
General / Re: After upgrading to j5 ever...
Last post by ColinM - 03.05.2024 13:02:02Ibrahim
I told you about the 93 days in the system login.
There is some information in
https://www.jdownloads.net/documentation/modules-plugins-v3-9/plugins
There is also anarticle on Hide functionality
https://www.jdownloads.net/documentation/modules-plugins-v3-9/hiding-information-from-selected-user-groups
Colin
I told you about the 93 days in the system login.
There is some information in
https://www.jdownloads.net/documentation/modules-plugins-v3-9/plugins
There is also anarticle on Hide functionality
https://www.jdownloads.net/documentation/modules-plugins-v3-9/hiding-information-from-selected-user-groups
Colin
#40
General / Re: After upgrading to j5 ever...
Last post by ibrahim - 01.05.2024 17:44:16The issue was solved by Martin Brampton, the developer of User Points & Remository. He only took less than 10 minutes to find the problem. I've known him for a year and haven't seen anyone smarter with working on PHP and SQL;
His initial solution was to turn on MySQL logging to a table, which logs all queries, but this method causes the table to grow quickly.
Later, he mentioned exact solution: "Actually, isn't it because you have a setting in the jDownloads plugin that removes all log entries older than the default 93 days? This action removes rows with dates before January 26th. Please see the screenshot from joomlabid.com. If your live site has the same settings, that's likely the cause."
Please Colin, could you send me the link to the documentation of the plugin "Plugins: System - jDownloads"? I want to understand more about its "Cache" and "Activate the hide" functionality. This plugin or function wasn't available in Joomla 3, and there has never been a missed user log since 2016.
Please see attached screenshots
His initial solution was to turn on MySQL logging to a table, which logs all queries, but this method causes the table to grow quickly.
Later, he mentioned exact solution: "Actually, isn't it because you have a setting in the jDownloads plugin that removes all log entries older than the default 93 days? This action removes rows with dates before January 26th. Please see the screenshot from joomlabid.com. If your live site has the same settings, that's likely the cause."
Please Colin, could you send me the link to the documentation of the plugin "Plugins: System - jDownloads"? I want to understand more about its "Cache" and "Activate the hide" functionality. This plugin or function wasn't available in Joomla 3, and there has never been a missed user log since 2016.
Please see attached screenshots