News:

Support for jDownloads 3 has been ended
Since 17 August 2023 Joomla.org has discontinued support for Joomla 3.x. Therefore, we will no longer offer official support for our Joomla 3 jDownloads version 3.9.x from January 2024.
Please update your website to the latest Joomla version (Joomla 4 or Joomla 5) as soon as possible. Afterwards, please update jDownloads to the latest published version. The longer you delay, the more difficult the upgrade process for your website is likely to be.

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#1
 
 
 
 
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#3


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#5

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#6
General / Re: Problems with allowed file...
Last post by ColinM - 24.07.2024 21:21:42
Hi
When you upgraded did you follow the documentation 'Upgrading from jD3.9 to jD4'
https://www.jdownloads.net/documentation/getting-started-v3-9/upgrading-from-jd3-9-to-jd4

If not I suggest you review the article and check you have carried out all the steps.
-----------------------------------------------------
There are several places to specify the file types allowed to be uploaded and downloaded.

In jD Options - Uploads- 'Other allowed File Extensions' you can specify what can be uploaded

For each usergroup  that is allowed to create new Downloads or edit existing Downloads then Select  'User Groups Settings' - which is in the list under jDownloads in the Components list. 
Then in the tab 'Group Creation/Editting Setting' tab, in option 'Allowed  File Types' you may add extra types such as 'docx'.
More Later
Colin
#7
Bugs! / Re: 500 - Whoops, looks like s...
Last post by treat2day - 24.07.2024 19:10:04
The backend - see image.

Need to disable component causing jDownloads scanning error "500 - Whoops, looks like something went wrong."

After successfully completing the scanning, normal operation can continue.

Now that I know what to look for, I can immediately take action to complete scanning.

Just wanted to leave a note it occurs with no specific component causing error on other domains too.
#8
Bugs! / Re: Smart Index Error
Last post by Gratia-Mira - 24.07.2024 12:11:04
Dear Colin,

that's exactly how I did it (I have about 2000 shop items and wanted JDownloads to be found as well).

Apparently the function does not work on the specified line because USER-AGENT is a bot (or I don't know). In any case, the authorise() function ends in Error, which prevents indexing.

This is just my guess after doing some research.

Kind regards
Christoph
#9
Bugs! / Re: 500 - Whoops, looks like s...
Last post by ColinM - 24.07.2024 10:43:55
Hi
examining the link 'administrator-component test.pdf indicates you were trying to use the jDownloads Area Check.  This works OK.
www.jones-massey.com seems tobe working OK.  I have just downloaded ok from the frontend site
So could you advise further what you are doing to cause the error report
Thanks
Colin
#10
Bugs! / 500 - Whoops, looks like somet...
Last post by treat2day - 24.07.2024 02:15:29
I am not sure this is a bug or just a nuisance.

I get this error "500 - Whoops, looks like something went wrong" often when using the scanning of files and folders.

The error shows up in the popup window but isn't an error on main site. I can only fix the error by taking the entire website to maintenance, then turn on debug to MAXIMUM in Joomla configuration. There is usually a component, module or plugin that jDownloads finds needs attention before file scanning can resume.

Sometimes I can figure out how to fix the error but most often I will need to wait for a response from the support team providing the component/plugin.

Attached one of the newest scanning with the error "500 - Whoops, looks like something went wrong"