jDownloads Support Forum

Older Versions => jDownloads 3.2 (Support ended) => General => Topic started by: pvdb on 06.07.2018 10:54:19

Title: "Unauthorized access to downloads" -[Solved - not jD Problem]
Post by: pvdb on 06.07.2018 10:54:19
I did not change anything in JDownloads and since some time now people get the message "Unauthorized access to downloads"  when trying to download somehting. HELP! What is going wrong here?
Title: Re: "Unauthorized access to downloads"
Post by: ColinM on 06.07.2018 18:32:36
Hi
I think you have changed some user Permissions.  But I would need more information to help further.

If you could give some specificexamples that might help resolve - pics also help.
If you send me superuser login details by Private Message as well as the above examples then I will take a lookColin
Title: Re: "Unauthorized access to downloads"
Post by: pvdb on 06.07.2018 19:22:37
As said I haven't changed anything but updating Joomla to 3.8.10.

Try to download http://gashunters.com/mforyou/demo-reels/summary/11-mp3-128/127-twoomusic-gashunters-singles-demo-reel. Ftr, I'm using jDownloads Version 3.2.61.
Title: Re: "Unauthorized access to downloads"
Post by: pvdb on 06.07.2018 19:31:11
See attachment for current jDwonloads permissions

Meanwhile I've checked IP blocking and Active Hotlink protection. No result.

[gelöscht durch Administrator]
Title: Re: "Unauthorized access to downloads"
Post by: ColinM on 07.07.2018 11:13:36
Hi

Have you set any Download Permission to Deny?  I can see the 'challenge' and it looks to be quite wide.However I cannot reproduce you problem and we have had no permissions or acces or similar problems reported with Joomla! 3.8.10 and jD 3.2.61

Will send you a PM so you can reply you a PM so you can easily reply with info.
Colin
Title: Re: "Unauthorized access to downloads" [Solved -not jD Problem]
Post by: ColinM on 08.07.2018 00:14:08
Hi
I have isolated the problem!
There is a 'challenge' with the use of Captcha.  This was set to be used in the User Groups Settings - Group Settings tab.  When I turned it off (no Captcha) all was well.
Colin