jDownloads Support Forum

Older Versions => jDownloads 3.2 (Support ended) => Topic started by: mehdininja on 29.04.2017 13:32:23

Title: Copy file failed
Post by: mehdininja on 29.04.2017 13:32:23
hi
im not update jdownload to 3.2.51
error Copy file failed
Title: Re: Copy file failed
Post by: ColinM on 30.04.2017 23:50:41
Hi
Could you perhaps explain more please. Was this during the update itself?  If so this is more likely to be a Joomla! problem.
Could you also advise the following
What version of jD were you using?
What version of Joomla!
What version of PHP
Colin
Title: Re: Copy file failed
Post by: mehdininja on 01.05.2017 14:31:50
hi
joomla v3.7
php 5.6.30 jd v3.2.46
(http://up.upinja.com/gfnw5.jpg)
Title: Re: Copy file failed
Post by: ColinM on 02.05.2017 15:07:17
Hi
Thanks for extra info.  When you tried the upgrade which method did you use?
Install from Web
Upload Package File
Install from Directory
Install from Web

If you did not use 'Upload Package File' then please try the Upload Package file method.
Also the Install process uses the existing Joomla! tmp file as defined in field 'Path to Temp Folder' in Global Config - Server tab

Also note to upgrade one uses the Extension Manager 'Install' not 'Update'.

Colin
Title: Re: Copy file failed
Post by: mehdininja on 04.07.2017 14:46:03
im rename folder administrator/jdownloads and components/jdownloads
. installing again. and delete rename folder  ;)