jDownloads Support Forum

Older Versions => jDownloads 3.2 (Support ended) => General => Topic started by: fr0g on 26.05.2016 10:17:13

Title: Fatal error: Class 'Helix' not found
Post by: fr0g on 26.05.2016 10:17:13
hello everyone, today I update jDownloads to ver. 3.2.44.
After that I try to add new file with "Check Download area now."
But I receive error:
at step 3:
Fatal error: Class 'Helix' not found in /...//templates/shaper_radon/error.php on line 11

Any idea ?

Joomla version, 3.5.1
Title: Re: Fatal error: Class 'Helix' not found
Post by: ColinM on 26.05.2016 11:05:40
Hi
This does not sound like a jDownloads problem.  Helix is the framework used in the Radon template.

I think that it is more likely to be with your template which may not have been updated to suit Joomla! 3.5.1 - which had some 'unannounced' changes.  If there was a general problem with what you did we would have had a lot of reports much earlier.

The error message indicates that the framework has not been loaded for some reason.

Colin

Title: Re: Fatal error: Class 'Helix' not found
Post by: fr0g on 26.05.2016 12:35:23
With the template Atomic Beez5 is the same problem but there is Error: 1267
The requested page can't be found.

An error has occurred while processing your request.

You may not be able to visit this page because of:

    an out-of-date bookmark/favourite
    a mistyped address
    a search engine that has an out-of-date listing for this site
    you have no access to this page

You may wish to search the site or visit the home page.

Search this site
Search ...

Go to the Home Page

Home Page

If difficulties persist, please contact the System Administrator of this site and report the error below.

    1267

TPL_PROTOSTAR_BACKTOTOP
Title: Re: Fatal error: Class 'Helix' not found
Post by: ColinM on 26.05.2016 17:59:15
Hi
QuoteWith the template Atomic Beez5 is the same problem but there is Error: 1267
But I thought Beez5 is a Joomla! 2.5 template?
Could you try with ProtorStar as site and Isis as admin templates please

Colin
Title: Re: Fatal error: Class 'Helix' not found
Post by: fr0g on 26.05.2016 21:17:05
The same issue with ProtorStar (I use isis as admin templates).

jDownloads
Uruchomiono sprawdzanie obszaru pobierania... Prosz? czeka?!
Sprawdzanie archiwum plików zajmuje troch? czasu. Zale?y to od ilo?ci plików i kategorii.

Pierwszy krok: Szukanie nowych katalogów jDownloads...

Sprawdzonych katalogów: 1

Drugi krok: Sprawdzanie wszystkich opublikowanych kategorii (katalogów) jDownloads...


Trzeci krok: Szukanie nowych plików jDownloads...
The requested page can't be found.

An error has occurred while processing your request.

You may not be able to visit this page because of:

    an out-of-date bookmark/favourite
    a mistyped address
    a search engine that has an out-of-date listing for this site
    you have no access to this page

You may wish to search the site or visit the home page.

Search this site
Search ...

Go to the Home Page

Home Page

If difficulties persist, please contact the System Administrator of this site and report the error below.

    1267

TPL_PROTOSTAR_BACKTOTOP

© 2016<
Title: Re: Fatal error: Class 'Helix' not found
Post by: fr0g on 26.05.2016 21:52:14
This can be problem with Download directory monitoring.
When I check it to Yes the the all admin panel of jDown it looks different.

[gelöscht durch Administrator]
Title: Re: Fatal error: Class 'Helix' not found
Post by: Arno on 27.05.2016 15:35:36
Hi, can we get access to your backend? If so then please send us data via PM.
Please note that you are the only one with this problem.
Title: Re: Fatal error: Class 'Helix' not found
Post by: fr0g on 30.05.2016 01:34:49
Ok, problem solved.

Problem was with Polish characters in files name.
Title: Re: Fatal error: Class 'Helix' not found
Post by: Arno on 30.05.2016 10:29:17
Okay. Thanks for the update.  ;)