jDownloads Support Forum

Older Versions => jDownloads 3.2 (Support ended) => Bugs => Topic started by: drilippi on 25.02.2015 14:41:04

Title: HTML Emails not working - [Fixed in 3.2.32!!!]
Post by: drilippi on 25.02.2015 14:41:04
At "E-Mail Configuration for File Uploads" I have set "Yes" for HTML-formating, but emails are been sent as plain text.

System Settings
- Joomla!  2.5.28
- jDownloads 2.5.26beta
- php 5.3.10
- Mysql 5.5.38
-Not localhost
Title: Re: HTML Emails not working
Post by: ColinM on 26.02.2015 21:59:30
Hi"
The emails are sent in html rather than plain text if the option "Use HTML-formatting?"  is set to yes as shown by the differences in the two attached pics.

Could you perhaps send an example or show a screenshot as there may be something else in your setup.
Colin




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Title: Re: HTML Emails not working [Not a bug]
Post by: drilippi on 12.05.2015 01:57:21
Yes, I have choose the "Html-formatting".
I've attached the screenshots form configuration and the received email.

Thanks

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Title: Re: HTML Emails not working
Post by: ColinM on 12.05.2015 11:16:05
Hi
Yes it is a bug!  I had tested with email notifications on download. :(  The problem occurs on email notification of an upload. So thank you for persistence!! :)
Have attached 2 pics, in both cases "Use HTML-formatting?" in config - email tab were set to Yes for downloads and for uploads notification.  The Downloads on is OK, the Uploads one is not OK.
Tested with "Use HTML-formatting?" with both Yes and No.

Will move to bugs

Colin

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Title: Re: HTML Emails not working
Post by: Arno on 12.05.2015 11:39:02
@ Colin,

QuoteSystem Settings
- Joomla!  2.5.28
- jDownloads 2.5.26beta

This is a bug in the older 2.5.x release and should be fixed in the meantime in the 3.2.x series.
So maybe should you move it to the 2.5 category.

@ drilippi:
Please note that the jD 2.5 series is not more supported. The same for your Joomla 2.5 system. Also here has Joomla ended the development.
So we can not fix this. Sorry.
Title: Re: HTML Emails not working
Post by: ColinM on 12.05.2015 12:37:56
@drilippi
The problem is a typo and it can fix it with a simple edit.  See pic attached after correction.  Do you know how to change the code on your site?  You can edit the relevant php file and upload the modified file through your control panel or by ftp.  If you should be uncertain about doing this then please PM me with details of your site with admin access and also the ftp details.

The better long term alternative is as Arno says is to upgrade your site to latest Joomla! 3.x

Please let me know.

@Arno
fault in 3.2 series is in  components/com_jdownloads/helpers/jdownloadshelper.php at Line 2741:   
Existing has a comma between html and download
      if (!$jlistConfig['send.mailto.html,upload']){  in

Colin

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Title: Re: HTML Emails not working - [Fixed in 3.2.32!!!]
Post by: Arno on 12.05.2015 13:00:36
Uuups.... okay. This typo exist also in the 3.2 series. Sorry.
Many thanks Colin!

I have it fixed in both series...

@ drilippi:
- please download and unzip the first file below
- copy it then via FTP to /components/com_jdownloads/helpers/

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Title: Re: HTML Emails not working - [Fixed in 3.2.32!!!]
Post by: drilippi on 12.05.2015 15:31:47
Thanks a lot!

Problem solved here!