jDownloads Support Forum

Hi,

I'm developing a new site. Because no real downloads were entered yet, I uninstalled the previous version, but when I install your latest for 3.2 I get this error:

Table 'peterg_occ.jos_jdownloads_usergroups_limits' doesn't exist SQL=ALTER TABLE `jos_jdownloads_usergroups_limits` ADD `importance` SMALLINT( 6 ) NOT NULL DEFAULT '0' AFTER `id`;

I tried installing from JED online, from zip by upload, and by putting the install directory with ftp in the tmp directory, all the same result.

Please advice what to do, as I have to deliver this solution for demo purposes by the end of next week. I deleted all tables in the DB, deleted all records in assets, menu as suggested by other users, no success

Kind regards,

Hi,
what mean you with:

Quote I uninstalled the previous version, but when I install your latest for 3.2 I get this error:

?

I worked with 3.2.14 and decided to uninstall this version, and do a clean instaal with 3.2.20

When you will install a 'clean' version and had before installed a older jD version, you should after uninstall delete all jD db tables manually. The jD data are not deleted automaticly.
But normally can you update the older version. Also from 3.2.14, see example here:
http://www.jdownloads.com/forum/index.php?topic=7702.msg30382#msg30382

So do this now:
- make sure that you have uninstall all jD extensions (search in the 'manage extension' page to 'jdown'.
- delete then all jD db tables manually (all tables with com_jdownloads in the name)
- delete the jdownloads subfolder in the joomla /images directory
- delete the jdownloads upload folder in the Joomla root directory

Try then again the new installation but mind that you need a php server setting for 'upload_max_filesize' > 2 MB.

Hi,

I found some leftover plugins which I uninstalled manually in the DB and on the server file system.

I installed JD from the JED repository (3.2.14)

I downloaded your new version (3.2.20 in ZIP)

I installed the zip by uploading it.

And it works! :-)

Great thnk you for your excellent support.

P.

Hi,
thanks for your update.  ;)