After updating to version 4.1.6 I see all categories and all downloads in the frontend but after selecting a download only a blank page is shown.
Joomla 5.4.7
PHP 8.3
Hi.
Thanks for reporting this.
This may be a runtime error in the download path after update, but we need one concrete error message to confirm whether it is a regression or environment-specific.
Please do this quick check:
- In Joomla set Error Reporting to Maximum and enable Debug.
- Try one download again and post the exact error message shown.
- If still blank, please paste the newest entries from your PHP error log.
Optional quick isolation test:
- In jDownloads options temporarily disable Send Downloads using the PHP script and test again.
If this works, the issue is narrowed to the PHP download stream path.
disabling "Send Downloads using the PHP script" causes another error; this is the main directory of our hosting environment: "/mnt/web213/b3/82/52825482/htdocs/_j4_entw/jdownloads"; selecting a download leads to following: "Firefox cannot connect to the server at mnt. Did you want to access www.mnt.com/web213/b3/82/52825482/htdocs/_j4_entw/jdownloads/01_satzung_und_ordnungen/satzung.pdf?"
debugging doesn't show any message; clicking on a document opens obviously a pdf-viewer and there is no debbugging info available (see attached files)
The only error-message I get is: 2026-07-22T08:02:28+00:00 NOTICE 2001:9e8:324:5500:b5ff:ddc:f9e3:879d client-error Page not found (404): https://www.svuh-test.de/favicon.ico. Message: "Seite nicht gefunden"
I'm not able to view any error-logs of our provider
Hi Arno,
I have made a restore to JDownloads 4.1.5 and it's the same problem