jDownloads Support Forum

jDownloads for Joomla 4.x and 5.x => jDownloads 4.x - (This is the current version!) => General => Topic started by: rbuelund on 08.07.2026 15:35:00

Title: Not possible to download anymore !!??
Post by: rbuelund on 08.07.2026 15:35:00
All of a sudden users get the: "You do not have permission to download the requested file.
Contact the website operator if you are sure that this is incorrect."

We have changed nothing on the site - just updated jDownloads when a new version was available - what is going on !!
Title: Re: Not possible to download anymore !!??
Post by: ColinM on 09.07.2026 11:28:06
Hi
Could you please advise which version of Joomla and of jDownloads are you using.
Colin
Title: Re: Not possible to download anymore !!??
Post by: Arno on 14.07.2026 13:06:43
Hi,
thanks for reporting this and sorry for the inconvenience.

Your report matches a known 4.1.5 regression where, in some upgrade scenarios, the component root download permission can end up empty.

That can cause the message "You do not have permission to download the requested file" even though your configuration was not intentionally changed.

This does not affect every installation, which is why it appears inconsistent across sites.

We have prepared a fix and it will be included in jDownloads 4.1.6 (planned later today).
Please update to 4.1.6 as soon as available, and let us know if anything remains after the update.