jDownloads Support Forum

jDownloads for Joomla 4.x and 5.x => jDownloads 4.0 => General => Topic started by: fmdev77 on 23.09.2024 19:11:04

Title: Can't open Layouts
Post by: fmdev77 on 23.09.2024 19:11:04
Hello,

Not sure it is a bug from JDownloads but I just updated my Joomla 3.9 to 4.4.8 with the latest version of JDownloads(4.0.45) and each time I'm trying to access a specific layout from the Layouts page it  loads for ever and after 30s something I got this error message:
"The server encountered an internal error or misconfiguration and was unable to complete your request."

I did a fresh install of Jdownloads and all the site seems to run fine. Database version is MySQL 8.0 with Php 8.1

Has anyone ever encountered this issue before?
Thanks in advance.

Title: Layouts
Post by: ColinM on 24.09.2024 13:23:30
Hi fmdev77
This is strange.
I will send you a Personal Message - PM - as these are secure
Colin
Title: Can't open Layouts
Post by: ColinM on 16.10.2024 11:04:28
Hi
The probable cause was an initial incomplete update - Sometimes (but rarely) Joomla does not get it right when updating a Component and all its modules and plugins

Colin
Title: Re: Can't open Layouts
Post by: fmdev77 on 16.10.2024 11:37:17
Hi Colin,
Yes it is all working good now. Thanks Colin for your intervention, after updating to Joomla 5 the problem disappeared.