jDownloads Support Forum

jDownloads for Joomla 4.x and 5.x => jDownloads 4.0 => General => Topic started by: miga81 on 23.07.2024 16:11:42

Title: Problems with allowed file types
Post by: miga81 on 23.07.2024 16:11:42
Hello,

I've upgraded my System to Joomla 4 and jDownloads to 4.0.43 Stable.

I have the problem that the system doesn't download files like docx, pptx or xlsx, even if I put this in allowed file section in the settings category upload. It only want to donwload a htm file.

Is there another settings menu to allow other file extension to be downloaded?


And thanks for your tremendous project :)
Title: Re: Problems with allowed file types
Post by: ColinM on 24.07.2024 21:21:42
Hi
When you upgraded did you follow the documentation 'Upgrading from jD3.9 to jD4'
https://www.jdownloads.net/documentation/getting-started-v3-9/upgrading-from-jd3-9-to-jd4

If not I suggest you review the article and check you have carried out all the steps.
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There are several places to specify the file types allowed to be uploaded and downloaded.

In jD Options - Uploads- 'Other allowed File Extensions' you can specify what can be uploaded

For each usergroup  that is allowed to create new Downloads or edit existing Downloads then Select  'User Groups Settings' - which is in the list under jDownloads in the Components list. 
Then in the tab 'Group Creation/Editting Setting' tab, in option 'Allowed  File Types' you may add extra types such as 'docx'.
More Later
Colin
Title: Re: Problems with allowed file types
Post by: ColinM on 01.08.2024 10:14:22
Hi
The restricions only apply to to creating and uploading in the fronnt end.  You should be able to create downloads with files of any type in the backend.

Please advise if you have a problem in the backend.
Colin
PS I rewriting an article to make it clearer when using the Ceate Download Menu item in front end on how to add other file extensions
Title: Problems with allowed file types
Post by: ColinM on 03.08.2024 21:55:27
Hi
Suggest you look at article
https://www.jdownloads.net/documentation/menu-items-v3-9/create-download-from-front-end
It has a section on being able to upload extra file types

https://www.jdownloads.net/documentation/menu-items-v3-9/create-download-from-front-end#add-extra-download-file-types
Colin