jDownloads Support Forum

jDownloads for Joomla 4.x and 5.x => jDownloads 4.0 => General => Topic started by: giwrgos74 on 03.11.2023 20:01:54

Title: Very slow frontend
Post by: giwrgos74 on 03.11.2023 20:01:54
Hi to all,
jDownloads's frontend is very very slow in my website.
If other components - extensions require 2,3,4 secs to load, jDownloads takes up to 15 secs or more.

Even with enabled Cache and Page-Cache which makes all the website to load on a blink of an eye. In administrator/index.php?option=com_cache there is no com_jdownloads.

Has anyone else the same problem? Is there a guide to how to make jDownloads load faster?

I would appreciate any help!

- Joomla Version: 4.4.0
- Installed jDownloads Version: 4.0.36
- PHP Version: 8.1.24
- MySQLi 8.1.0
- Use you the standard backend template: Yes
- Upgraded Joomla 4 installation
Title: Re: Very slow frontend
Post by: ColinM on 09.11.2023 19:15:02
Hi
Think the version of PHP you list is not correct!!
I believe Joomla 4.4 needs PHP 8.2+
Other things are noted below

In Frontend options find the new option Use Cache and set to yes - it is in the Cateory Listbox section.
Then further down find another new option in the Other Options settings set 'Use caching for some DB queries' to Yes.

Another slowdown is if you have a large log file. check that the jDownloads System Plugin has a 'rolling period' of at most 93 days
https://www.jdownloads.net/documentation/modules-plugins-v3-9/plugins
Colin
Title: Re: Very slow frontend
Post by: giwrgos74 on 09.11.2023 22:24:19
Sorry for the type error. PHP is 8.1.24 (tried with 8.2+ too)
I don't think that any extension can work with 2.1.24 :)
I ve already tried all cache options, that's why I posted the problem here.
I think I am gonna switch to other extension.
Title: Re: Very slow frontend
Post by: ColinM on 10.11.2023 11:30:30
That would be a sad decision :(
No one else has reported such a slow response so it is probably something local.
Difficult to see whithout looking at your site in more detail.
I will send you a Private Message (PM)

Colin