jDownloads Support Forum

jDownloads for Joomla 4.x and 5.x => jDownloads 4.0 => General => Topic started by: dirkzc on 14.07.2023 11:21:56

Title: Preview images broken after Upgrade - [Seems to be solved]
Post by: dirkzc on 14.07.2023 11:21:56
Hi, yesterday I switched my website to Joomla 4 and upgraded jDownloads as well. It seems to work, except there are a couple of preview pictures missing now. The downloads however are correct.
Is there a way to regenerate the preview icons automatically?

Regards,
Dirk
Title: Re: Preview images broken after Upgrade
Post by: ColinM on 14.07.2023 11:55:38
Hi
The basic answer is Yes.
Please see
https://www.jdownloads.net/documentation/options-configuration-v3-9/pictures-and-buttons-options#image-thumbnail-settings
You first need to ensure that the GD Library is present as explained in the article.

Colin
Title: Re: Preview images broken after Upgrade
Post by: dirkzc on 17.07.2023 12:24:06
Hello Colin, thanks for your reply.
As I just found out, it is not just the automatic generation of preview images that is broken.
It also is no longer possible to assign new preview pictures to the downloads.
Very strange.  ???
Title: Re: Preview images broken after Upgrade
Post by: ColinM on 17.07.2023 13:46:06
Hi
I have no problem with creating preview images.
Can you positively confirm that that GD library is present by looking at jD Options - Pictures and Buttons tab
It is quite a long way down in the Thumbnail Settings from Uploaded Images.

Colin
Title: Re: Preview images broken after Upgrade
Post by: dirkzc on 17.07.2023 13:52:37
Yes, here's a screenshot of my settings:

(https://www.mudra-akustik.de/jdownloads/Screen_2023-07-17_um_13.49.45.jpg)
Title: Re: Preview images broken after Upgrade
Post by: ColinM on 17.07.2023 14:03:20
Hmm!  Think I will need to look at your site in more detail.

Will send you a Private Message, PM, as they are secure.
Best wishes
Colin
Title: Re: Preview images broken after Upgrade
Post by: Arno on 18.07.2023 20:18:51
Is this problem solved?
When not, please describe the problem in more detail (with screenshots, error messages etc).
It is best to follow the steps to try to reproduce the problem.
Thanks.