jDownloads Support Forum

jDownloads for Joomla 4.x and 5.x => jDownloads 4.0 => General => Topic started by: jamurpf on 08.07.2023 19:53:38

Title: View Download detail page - 404 Page not found - [Not a bug]
Post by: jamurpf on 08.07.2023 19:53:38
Hello,
Regardless of whether "Use Downloads title as download link" is enabled or not, it is giving 404 error and not showing download details view on downloads page.
On the search results page it works correctly.

I noticed a difference in the URLs:

Example URL download page with 404 error;
https://www.bimstorehouse.com/index.php/component/jdownloads/download/56-aquecimento/1268-coletor-solar.html?Itemid=177

Search result URL working correctly;
https://www.bimstorehouse.com/index.php/downloads/download/56-aquecimento/1268-coletor-solar.html?Itemid=177

I updated Jdownloads to the latest version and it didn't solve the problem (JD 4.0.28 Stable).
Joomla version 4.3.1

I'm sorry for my English, I'm brazilian.
Grateful!
Title: Re: View Download detail page - 404 Page not found
Post by: ColinM on 10.07.2023 01:00:49
Hi
In Joomla Global Config - Site tab - SEO section have you set up any option to Yes?
It is Ok to set Search Engine Fiendly URLs to Yes but please set others to No

This may not solve your problem but it may be part of it

Colin
Title: Re: View Download detail page - 404 Page not found
Post by: jamurpf on 10.07.2023 14:02:24
Hi
I disabled "Add Suffix to URL" from SEO but it didn't solve it..

Only "Search Engine Friendly URLs" is checked..

Is there anything else I can do?

Grateful
Title: Re: View Download detail page - 404 Page not found
Post by: Arno on 10.07.2023 17:19:01
Hi,
I will check this tonight.
Title: Re: View Download detail page - 404 Page not found
Post by: Arno on 10.07.2023 17:27:26
Could I get access to your backend? If yes, please send the data via PM.
If no, exist a default menu item for jDownloads from type 'All Categories'?

Edit:
I cannot reproduce it at the moment. Please test it self on the demo site:
https://jd40.jdownloads.org/downloads/category/62-test-files-of-different-sizes

Settings see pic below.
Title: Re: View Download detail page - 404 Page not found
Post by: jamurpf on 10.07.2023 19:31:21
Hi
I made the settings in the CEO as you passed but it didn't solve it.

Differences in download page and search result URLs remain.

Gratefull
Title: Re: View Download detail page - 404 Page not found - [Not a bug]
Post by: Arno on 11.07.2023 12:40:00
Hi,
see attached pic. No such menu item had been created. Now that I have made up for it, everything works as it should.
Please read more about this in the documentation. It is also possible to use a hidden menu.
https://www.jdownloads.net/documentation/menu-items-v3-9/menus-overview-details#list-all-categories

Unfortunately, it happens again and again that users do not read or do not follow the instructions. Which costs us time and again unnecessarily.  :-\