jDownloads Support Forum

jDownloads for Joomla 3.x => jDownloads 3.9 (Support ended) => Bugs => Topic started by: TLWebdesign on 14.09.2020 13:09:32

Title: same update error from 3.9.2 to 3.9.5
Post by: TLWebdesign on 14.09.2020 13:09:32
Hi,

I had the same update error as i previous reported updating to 3.9.2 but now it happened upgrading to 3.9.5 exact same as this topic: http://www.jdownloads.com/index.php/support-forum.html?topic=12092.0 and also the admin menu dissappeared again. a re-install through the backend fixed things.
Title: Re: same update error from 3.9.2 to 3.9.5
Post by: ColinM on 14.09.2020 14:59:24
Hi
The Upgrade is a two step install - that is you do it once and then it tells you to do it again with on screen notes.
Is that what you found?

For more details see
https://www.jdownloads.net/documentation-for-v3-9/getting-started-v3-9/upgrading-from-jdownloads-3-2-to-3-9

During the first install stage it checks that you have the correct level of database and some other things.  It also makes backups of your existing database tables.
Colin

Title: Re: same update error from 3.9.2 to 3.9.5
Post by: TLWebdesign on 14.09.2020 15:53:56
Hi Colin,
no it was not from 3.2 but from 3.9.2 to 3.9.5. This and the sorting issue made me wonder if something went wrong when trying to upgrade to beta 6 from 3.2.x (latest) so i cleaned the installation from all JDownloads mentions both files and database. and reinstalled successfully. But that had nothing to do with this error. This was related to minor upgrades in 3.9.1 to 3.9.2 and now i upgraded to day from 3.9.2 to 3.9.5. Same error as before and also admin menu that disappeared.
Title: Re: same update error from 3.9.2 to 3.9.5
Post by: ColinM on 14.09.2020 18:46:08
OK Thanks
I had misunderstood.  Will try an upgrade from 3.9.2 to 3.9.5 to see what happensDid this some time ago but it was fine but will check again
Colin
Title: Re: same update error from 3.9.2 to 3.9.5
Post by: Arno on 15.09.2020 12:22:11
You mean this message?
Duplicate entry '99-1-com-jdownloads-custom-fields-' for key 'idx_client_id_parent_id_alias_language'
Title: Re: same update error from 3.9.2 to 3.9.5
Post by: TLWebdesign on 15.09.2020 12:50:31
Yes that message was there again. I'm wondering if it is something to do with upgrading during beta 6. Which would mean it's not a big deal anymore. When next version is released i'll know if it happens now after a clean 3.9 install.
Title: Re: same update error from 3.9.2 to 3.9.5
Post by: Arno on 15.09.2020 13:01:45
Strange. I think this has not really to do with the tested releases.
We should not use in jD a db index like this. But I will see what we use here exactly.

It was the result by an update from 3.9.2 to 3.2.5?
Could you send me via PM please the jD install log file from?
Should be in the defined /logs folder. Normally /administrator/logs