jDownloads Support Forum

Older Versions => jDownloads 3.2 (Support ended) => Topic started by: jestermgee on 18.12.2018 13:27:39

Title: Cannot Save/Edit Downloads
Post by: jestermgee on 18.12.2018 13:27:39
This has cropped up suddenly after 5 years of trouble free usage.

I have been using jDownloads for the last 5+ years without so much as an issue just as a simple download manager for some free downloads on my site. I went to add a new download today (it is only used from the back end) and I can open a new download creation but when I click Save it simply takes me back to the jDownload control panel and does not create a new entry. I also cannot edit any existing downloads with the same issue, it just kicks me back to the control panel and "locks" the download.

I have not updated or changed any components or even Joomla for about 6 months so I tried to just update both Joomla and Jdownloads to the latest with no resolve:

- Jdownloads 3.2.63
- Joomla 3.9.1

Basically at the moment I cannot add or change any downloads or change/edit/add any new categories with the same issue occurring but all other config changes work just fine.

I have tried to disable the editor, enabled debugging with no errors being displayed. I am really at a loss at the moment and searching now for about 6 hours I have not found any other similar issues to this.

Any ideas what the issue could be?

Thanks,

Jason
Title: Re: Cannot Save/Edit Downloads
Post by: ColinM on 19.12.2018 15:16:14
Jason
Something must have changed but the challenge is to find what it is! :(
Sounds to me like a server-based fault where you can no longer write to the relevant drives.  Presume that downloading existing is ok.  Could be a database limit or some other update on your server.  Is your site a CPanel site?Colin
Title: Re: Cannot Save/Edit Downloads
Post by: jestermgee on 20.12.2018 01:04:45
Yes site is Cpanel.

Not sure if the host made changes, I just know I have not made changes other than adding content, not even any module updates.

I have gone through and updated everything then out of desperation I completely removed jDownloads and trashed the database entries then re-installed and I still have the same issue to the point I cannot create a category. The strange thing is there is no error reported even in debug, just exits the editor screen and returns to the control panel.

I don't have any other issues with other modules. I had to install a different download manager at the moment as this is a live site that needs to be running over xmas and new years so currently the solution is to not use JDownload until I can figure out what is happening
Title: Re: Cannot Save/Edit Downloads
Post by: ColinM on 20.12.2018 14:26:02
Hi
I will send you a PM
Colin