jDownloads Support Forum

Older Versions => jDownloads 3.2 (Support ended) => Topic started by: tredelijkheid on 25.01.2015 22:43:20

Title: You are not authorised to view this resource. - [Solved]
Post by: tredelijkheid on 25.01.2015 22:43:20
Oops, Google search on this error is really getting so many entries, this must be one of the most common errors...

Ok... what have i done myself:
1. Check all the files and categories on "Publish" and make sure that they have the correct rights
2. CHMOD -r 777 on the var, www and other files.
3. Read the manual and look on forums.

What am I doing wrong?
Is this an OS/System or Joomla or jDownloads message?
I think I tried almost every possible solution I could find with Google - the error persists...

Joomla does show my categories but when I click on them I  get the error. Please have a look at these screenshots:

Message

You are not authorised to view this resource.


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Title: Re: You are not authorised to view this resource.
Post by: ColinM on 25.01.2015 23:59:09
Hi
Have you set Permissions and access levels and User Group Settings Rank?
Have you read http://www.jdownloads.net/documentations/item/controlled-access-to-categories-and-downloads  ?

It may be easier if i could look at your site.  Maybe you could PM me details

Colin
Title: Re: You are not authorised to view this resource.
Post by: Arno on 26.01.2015 01:38:13
And are you sure that you have installed the last version?
Please download and install it again. Afterwards check again the result.
Title: Re: You are not authorised to view this resource.
Post by: tredelijkheid on 26.01.2015 07:23:08
Colin, Arno,

Thanks for your prompt replies!

I think I should start with a fresh installation...
Some time ago I already tested jDownloads and had unistalled it.

When I installed it again I was suprised to see that it had kept some settings.

So I think now this should be the way to uninstall:

1. Remove jDownloads via the administrator console.
2. Manually remove all remaing folders
3. Manually remove the database tables (everything which ends with downloads (like:nen9v_downloads_credits)

Anything more to delete?

Thanks for your support!

Theo.
Title: Re: You are not authorised to view this resource.
Post by: Arno on 26.01.2015 12:07:24
Hi Theo,
http://www.jdownloads.net/documentations/item/how-to-delete
Title: Re: You are not authorised to view this resource.
Post by: tredelijkheid on 27.01.2015 01:02:32
Arno,

Sorry for that! Should have found that document myself...
Anyway, I have seen it, did an uninstall en reinstall with the latest version and guess what?

jDownloads works perfectly!!!!

Many thanks for your effort...

Just a small side-note... My category screen is now white on white - see screenshot...
Can you let me know what to put in custom.css to make it transparent?

Thanks....

Theo.

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Title: Re: You are not authorised to view this resource.
Post by: tredelijkheid on 28.01.2015 16:55:35
Works like a charm, case closed!