jDownloads Support Forum

jDownloads for Joomla 3.x => jDownloads 3.9 (Support ended) => Topic started by: linkedla on 02.09.2020 18:10:24

Title: Content Encoding Error when Check Download Area - [Not reproducable!]
Post by: linkedla on 02.09.2020 18:10:24
Hello,
I'm getting this error when clicking on the Check Download Area button,


Content Encoding Error

An error occurred during a connection to site

also the monitoring is not adding new files uploaded.
The installation is an upgrade from 3.2 to 3.9 that reported successfully updated at the time it happened. Please help.
Title: Re: Content Encoding Error when Check Download Area
Post by: ColinM on 05.09.2020 00:13:57
Hi
We have found that some users with MySQL release less than 5.7 have database errors causing strange effects.  This has been corrected in the foth coming 3.9.5
But to correct the database you need to go back to the jD 3.2 series as described in
https://www.jdownloads.net/documentation-for-v3-9/getting-started-v3-9/reverting-back-to-jd3-2
If you need any help with this please ask
ColinPS the 'official ' reqirement for jDownloads is a MySQL of 5.7 or higher.  This has been relaxed in the forthcoming 3.9.5 release.The challenge became much more apparent as many websites use a MariaDB and it is not clear with which version of MariaDB is  compatible!!
Title: Re: Content Encoding Error when Check Download Area
Post by: Arno on 05.09.2020 11:04:41
Hi linkedia,
which jDownloads version have you installed in the moment?
And in the old version it has worked?

But could also be a browser problem. Have you cleared all caches?
Title: Re: Content Encoding Error when Check Download Area
Post by: linkedla on 11.09.2020 00:18:23
Hello Guys, thank you for your answers,
I started with JDownloads 3.2, updated to 3.9, then the problem started,
I have:
Database Version    5.5.5-10.3.24-MariaDB
PHP Version    7.3.20
Joomla! Version    Joomla! 3.9.21 Stable [ Amani ] 25-August-2020 15:00 GMT.
Arno, yes, I even try different browser, I use FireFox.
Many thanks, I think if the problem is solved in the next update I can wait, so I can avoid the rolling back.  :)
Title: Re: Content Encoding Error when Check Download Area
Post by: ColinM on 11.09.2020 14:36:04
Hi
Which version of jD do you have now?
Is it jD3.9.5 or an earlier one
Colin
Title: Re: Content Encoding Error when Check Download Area
Post by: linkedla on 15.09.2020 20:07:27
jDownloads Version 3.9.4  ;D

But just updated to jDownloads Version 3.9.5 and the problem persist.  :-[
Title: Re: Content Encoding Error when Check Download Area
Post by: Arno on 16.09.2020 11:31:30
QuoteBut just updated to jDownloads Version 3.9.5 and the problem persist.
Yes, but I think that jDownloads has not really to do with it. Nobody else has posted a problem like this until today. But I will see what I can do.

I'm not sure, but maybe could you test the monitoring process with activated Joomla debug option? And check what you see on additional output (errors)? When yes, please send it me via PM.
Title: Re: Content Encoding Error when Check Download Area - [Not reproducable!]
Post by: Arno on 16.09.2020 11:45:52
Maybe could this help?
https://www.google.com/search?q=Content+Encoding+Error+in+Firefox&ie=utf-8&oe=utf-8&client=firefox-b-1
Title: Re: Content Encoding Error when Check Download Area - [Not reproducable!]
Post by: linkedla on 16.09.2020 22:26:25
Thank you for your answer Arno,
I did try Google Chrome and it just go to a blank screen like nothing is happening there, so I also try the Firefox config stuff, all was in default status, but maybe the instruction I got is for an older version, I keep trying to check and find a solution for this, hopefully also you can see the problem on your side and share some light to me.

Thank you!
Title: Re: Content Encoding Error when Check Download Area - [Not reproducable!]
Post by: Arno on 16.09.2020 22:52:30
Quotehopefully also you can see the problem on your side and share some light to me.
No one else (or I) has this problem.