I am displaying file links using joomla tag manager
http://psppdknowledgerepository.org/grantee-research/cfp1. when selecting any root category in jdownlaods the items linked to the tags will display, but when selecting any sub category the file link disappears. Any help will be greatly appreciated.
Hi
Will try to help but I need some more information please
Do you have a List All Categories menu item so I can see what are the root categories, the sub categories and where you have added tags, and so on.
In the example page there are two tagged items 'CfP1' and 'testing'. The 'testing' tag is clearly a link to a Download. The 'CfP1' tag is less clear as it has "uncategorised" in the link path <a href="/2-uncategorised/8-cfp1">CfP1 </a>. It could be to a Joomla! category as it appear to list a set of articles.
So could you please let us know your objective.
Colin
Hi Colin
Thanks for getting back to me. We have multiple categories but will try and explain best i can.
http://psppdknowledgerepository.org/themes/theme-1-poverty-and-inequalit.
You will find the category tree on your right hand side.
When i create a file for download with tag "graphics", and i put it under the category graphics it does not display but when i add it under category Theme 1: Poverty and inequality it shows.
I am using joomla tag manager to display the taged files
http://psppdknowledgerepository.org/media-1/graphics
Hi
"Theme 1: Poverty and inequality - Graphics" is tagged but there are no Downloads to show! It maybe there are some Downloads but it maybe that public do not have Permission to download or no view Access.
"Theme 2: Employment, unemployment and livelihoods - graphics" there are 8 Downloads but that is not tagged.
Colin
I have a lot of files tagged with graphics but it does not show until i change the category of that file
all files and categories are set to public
Hi
I am still not clear about things but have been investigating.
If I go to category "Theme 2: Employment, unemployment and livelihoods" and select subcat "Graphics" I see several Downloads with Tags:
'Grantee research', 'Graphics' and 'CfP1'.
Now if I click in tag 'Grantee research' I get a listing of those Downloads with that tag. This indicates to me that all is behaving properly.
However if I click on 'Graphics' then I get an item "Testing" which links to a Download called 'testing'. Item "Testing" is linked to the Media menu with sub-menu item Graphics. It seems to me there are too many things called Graphics - there are tags, a menu item and several sub cats all called Graphics. That is there appears to be some confusion somewhere!!
Now as a first step in testing could you please change the Menu Item 'Graphics' to say 'Images' and also change its alias. This is because menu links are often used in Joomla! as the basis of a link. If this does not resolve the issue then perhaps you could change some of the tags called Graphics to say Pictures and then see if Pictures come up ok when you click on that tag on a Download.
This might help identify the source of the problem
Colin
Hi Colin
I have changed the menu item and the tag name and still getting same problem.
Any help will be greatly appreciated
Hi
Do you recall if you have ever deleted a Download that had a tag as part of it.
over the past couple of days we believe we have identified a problem with tags that is aggravated by Joomla 3.6
Colin
Hi
I am not the only admin on this site, so yes it is very possible
Jan
Jan,
Thank you. Arno is actively working on this new 'challenge'.
Colin
PS at a later time it might help if we had access to your site but I will advise.
C
Hi Collen
Any feedback on my problem?
kind regards
jan
Hi
It is definitely being worked on. Problem identified - So should be soon
Colin
Hi
See http://www.jdownloads.com/forum/index.php?topic=9040.msg37310#msg37310 for a test solution
colin
Hi Colin
I have done exactly but cannot save any file after clearing all data in db and uploading the downloads file.
Error
Save failed with the following error: and it does not display any error
Regards,
Jan
Hi
Quoteafter clearing all data in db
Why did you do this? Which part of database did you 'clear'?
Do you have a backup?
Colin
LOl yes i have a backup of the db
i have uploaded the downloads file and cleared the db fields
contentitem_tag_map
and
ucm_content
Regards
Jan
Hi Collin
Please can you give me an update.
Regards
Jan
We hope that we can very soon publish the next version (maybe two days). Here should be fixed a bug with the 'tags' handling when a download (which had tags) is deleted.
Thank you so much!!!
Hi Arno
Any news?
Hi
The 'fix' was just to change a line of code in a specific Joomla! library. Not to make any database changes!!! Did you restore the database? There are actually more than 2 database tables involved when dealing with tags
To recover we may need to get super admin access to your site, and also to your CPanel or equivalent
Colin
PS This issue has been raised with the Joomla! development team
It is planned to publish it tomorrow...
HI Arno
Did you receive my PM?
Yes i have get it. But we work every free minute on the next version. We have here only a last problem with the older layouts and work on a solution.
Hi Arno
Any news
Kind regards,
Hi,
i have now installed in your backend the newest version 3.2.46.
I understand not really how is structured your website but here a few hints from the changelog:
Quote
- Tag handling now correct when a Download or a Category with tags is deleted;
- another bugfix for Tags was incorrect definitions for the 'content_types' table in the installation script;
Please test again your website and post here your results.
Thank you will do
Hi Arno
I am still getting the same problem
I really don't know what to do anymore my client is getting very upset with me.
Please any help will be greatly appreciated.
Thanks
QuoteI am still getting the same problem
Strange thing. Have you test it also with a new created tag for an old (and new) jD item?
When we test the last version 3.2.46 (as fresh installation) it works as expected. ::)
it will work with old categories but not new
Could i get backend access data via PM?
And also for your phpmyadmin so i could check the data in tags tables?