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Author Topic: Menu item for jDowloads not working  (Read 84 times)

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Offline thanhuyen865

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Menu item for jDowloads not working
« on: 12.07.2018 04:15:31 »
I've tried to create a menu item linking to jdownloads, and I end up with 'The website encountered an error while retrieving . It may be down for maintenance or configured incorrectly..' (Chrome) and a blank page in Firefox.
Edited with more meaningful title
« Last Edit: 12.07.2018 13:02:05 by ColinM »

Offline ColinM

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Re: Menu item for jDowloads not working
« Reply #1 on: 12.07.2018 13:07:40 »
Hi
That is most stange as not been previously reported and is an everyday event.There could be many causes.First can you see you Categories and Downloads in the Backend.Also which menu item did you try to set up?
 To diagnose properly I would need your site details which you can send by Private Message (Click on the whitish square with a tail near my name.  Will need full backend access.Colin