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Author Topic: Tags page not showing downloads  (Read 97 times)

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Offline L shems

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Tags page not showing downloads
« on: 13.04.2018 23:31:01 »
When opening the results page from the standard tags module, no downloads are shown.

Articles with tags are shown.

Any clua what might be wrong?

Offline ColinM

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Re: Tags page not showing downloads
« Reply #1 on: 14.04.2018 10:58:37 »
Hi
There is something strange going on with Joomla! tags.  Recently Joomla! has changed some core code relating to tags to alledgedly fix some 'problems'.  The challenge is in reproducing the fault on the test sites.  I do not seem to have a problem.  A few others have reported a problem where some show fine but others do not.
So could you give me some clues please.  As well as what versions you are using of course.
Is your site 'new' or have you just started with jD?
Is this the first time you have used tags in jD?
Any info would help.
Thanks
Colin

Offline L shems

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Re: Tags page not showing downloads
« Reply #2 on: 14.04.2018 12:19:51 »
It used to work on a fully updated site, until last update on jdownloads.
The already tagged downloads show up. New with the same tags or any tag, not.

Offline ColinM

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Re: Tags page not showing downloads
« Reply #3 on: 15.04.2018 22:54:47 »
@L shems
Just for clarity I think you are saying that the original Downloads with Tags show up OK but a New Download, that is a Download added after upgrade to 3.2.59 is not showing in the list of Tags. Is that correct?
Is it a new Tag or the same Tag as on the older Downloads?
Colin

Offline L shems

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Re: Tags page not showing downloads
« Reply #4 on: 15.04.2018 22:58:37 »
Your rephrase is correct.

It is the same tag. So very confusing.

Offline L shems

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Re: Tags page not showing downloads
« Reply #5 on: 15.04.2018 23:02:07 »
Sorry, now I'm confusing.

I never spoke about the tags listing.

I use the module for popular tags. Clicking on one gives me the search results.
Not all tagged downloads are shown. Only those tagged before the update is my first reaction.

Offline ColinM

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Re: Tags page not showing downloads
« Reply #6 on: 17.04.2018 10:37:18 »
Hi,
I understand you are using the Joomla! Popular Tags Module to show Tags.  Please confirm that field Parent Tag, as in pic "popular tags00.png" below, is empty.  This is because jD does not support 'nested tags'.

The Popular tags module lists the tags as illustated in pic "popular tags01.png" as below so that if you click on one of the Tags then it lists the content items with that Tag.
So the challenge is that if you add an existing Tag to a new Download created with jd3.2.59 then that new Download is not listed when ypu click on the relevant Tag.
Anther point I would like to know is was the new Download created in the Back End or the Front End?
Also are there multiple tags associated with the Download?

Please note I have tested the various combinations, and used the Module Popular Tags, but still cannot reproduce the problem.

Colin