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Author Topic: file download issues  (Read 135 times)

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Offline HGSAC_chair

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  • Posts: 2
file download issues
« on: 14.02.2017 15:29:04 »
Hi, i set up the files in the download area, but I am unable to download them, assuming it was an access issue I set the permissions on one catagory of files to guest , however the problem remained




when I attemp to download the file as any type of user I get the following message "Notice
Unauthorized access to downloads.
Error! Either you tried to start a download from an unauthorised resource or your browser did not send a referrer" some guidenece would be greatly appreciated

. currently using joomla 3.6.5 , fault seen using both firefox and chrome browser jdownloads 3.2.46

Offline ColinM

  • Moderator
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  • Posts: 2.796
Re: file download issues
« Reply #1 on: 14.02.2017 18:37:22 »
Hi
I think this is a permissions issue.
Are all you Downloads to be available for Public to Download?  If so go to jD Control Panel and click on Options button ( near top right)
Select Public UG and then set Download permission to Allowed.

If it is something different with some user groups only able to download the a different setup is needed.
Please let me know result.
Also ensure that no permission is set to Deny as it has unexpected effects.

Colin

Offline HGSAC_chair

  • Newbie
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  • Posts: 2
Re: file download issues
« Reply #2 on: 19.02.2017 12:18:40 »
I tried as you suggested and the error messages still show, any other ideas as this is causing me some real grief now?

Offline ColinM

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  • Posts: 2.796
Re: file download issues
« Reply #3 on: 19.02.2017 19:08:29 »
Hi
I have just sent you a PM
Colin

 

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