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Author Topic: No Picture  (Read 395 times)

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Offline irstt

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No Picture
« on: 24.11.2021 08:21:30 »
Hello
I have a problem with uploading images, they are not displayed, only the placeholder
GD library is installed (green)
The images are also not displayed under images / jdownloads / screenshots (only with placeholders)
Have already searched the forum and documentation and unfortunately can't get any further
Where is the mistake

Offline ColinM

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Re: No Picture
« Reply #1 on: 24.11.2021 13:57:47 »
Hi
It looks as if the images are going into the wrong place  or perhaps there is a file protection issue.
Could you please advise which version of jD and of Joomla! you are using.
Might need to look at your site so I will send you a PM (Private Message)
Colin
Just for reference Images for jD are stored in the main Joomla! images folder
images/jdownloads/screenshots

jD automatically creates the thumbnails in images/jdownloads/screenshots/thumbnails
The location of an image for a Download is held in the database entry.Colin
« Last Edit: 24.11.2021 14:08:19 by ColinM »

Offline irstt

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Re: No Picture
« Reply #2 on: 24.11.2021 14:02:45 »
Hello
I use Joomla 3.10.3 and JDownloads 3.9.8.1
Kurt

Offline ColinM

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Re: No Picture
« Reply #3 on: 24.11.2021 14:10:02 »
Kurt

Did you see my PM?I also added a little more to my first post

Colin

Offline Arno

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Re: No Picture
« Reply #4 on: 25.11.2021 12:02:58 »
Hi Kurt,
könntest du bitte einmal via FTP in diese Ordner schauen um zu sehen ob dort überhaupt Bilder korrekt hochgeladen/erstellt wurden?
images/jdownloads/screenshots
und
images/jdownloads/screenshots/thumbnails

Habe ein solches Problem zuvor noch nie gesehen. Daher vermute ich hier fehlerhafte Zugriffsrechte. Bitte ebenfalls via FTP prüfen.
Der Media Manager findet ja Dateien, kann sie aber wohl nicht darstellen/öffnen.

Eventuell könnte es auch helfen, einmal die Debug Funktion von Joomla zu aktivieren und das Error Reporting zu erhöhen. Siehe unsere Doku:
https://www.jdownloads.net/documentation-for-v3-9/general-items-v3-9/turn-on-joomla-debug
Best Regards / Gruß
Arno
Please make a Donation for jDownloads and/or write a review on the Joomla! Extensions directory!

Offline irstt

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  • Posts: 3
Re: No Picture
« Reply #5 on: 25.11.2021 12:23:46 »
Hello Arno
Hello
The images are visible on the server, also in thumbnails. I set the rights to 777 without success.
The Images category is displayed
I activated debug without an error message
Kurt

Offline ColinM

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Re: No Picture
« Reply #6 on: 01.12.2021 14:31:01 »
Kurt
I have sent you a Personal Message
Colin