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Author Topic: Problem with upload downloads?  (Read 203 times)

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Offline sdslav

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Problem with upload downloads?
« on: 19.02.2019 12:56:38 »
Hi there,

I have the following problem:
I have installed jDownloads on Joomla! 3.9.2 and configured Categories and UserGroups according the instruction. Initialy I have little trouble to adjust User group settings but finaly succed with little exception.

I want to allow registterd users to be abble to create downloads - usually PDF files. I created special group and give it the needed permision to upload and fill the data fields in upload form. Unfortunately when a registered user click on "Save" button, an Error: "Save failed with the following error: Invalid Parent ID" shows.

After that If I check the Downloads in the corresponding category I see that the file is uplouded succesfuly and I can open/download it without anny problem... but this error message confuses my coleagues ?!

I try different options in UserGroup, but still with no succes. I supose that the error may occur due to unpropriate settings of the Joomla, but I am not sure?!

So, could you give me an advise what can be the reason this error appears?

Thank you in advance!

Offline ColinM

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Re: Problem with upload downloads?
« Reply #1 on: 20.02.2019 16:12:30 »
HiI will try to help
The error you are reporting is actually a Joomla! error report, not a JD error.  So perhaps there is a permission "confusion" or maybe the Assets table is 'confused'.
It has the name "JLIB_APPLICATION_ERROR_SAVE_FAILED". Apart from being in the Languages it occurs in 8 places in Joomla!
In order to assist I would need Super Admin access to your site.  To send that securely please click on the whitish square with a tail just below my name.  I will then be able to check your permissions setup and also any assets issues.  What is the name of the User Group who are pemitted to upload?  I usually use UploaderUG but the name is unimportant.
Another thought did you try to upload a preview file at the same time?  Or did you also set to upload from another website?

Incidentally did you use a Deny permission anywhere?
Colin

Offline sdslav

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Re: SOLVED! Problem with upload downloads?
« Reply #2 on: 08.03.2019 20:38:40 »
Hi again,

If there are others with that problem, please refer to this solution - > https://joomla.stackexchange.com/a/21444
This hack solved the problem in my case.

ColinM thank you once again!

Offline ColinM

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Re: Problem with upload downloads?
« Reply #3 on: 09.03.2019 22:56:08 »
Hi
From what you say it seems the problem is related to FaLang and PHP 7.  Which version of FaLang are you using?  I think the latest version is compatible with Joomla 3.9 and I think since version 3.0.1  Farlang supports PHP7. 
Colin

Offline sdslav

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Re: Problem with upload downloads?
« Reply #4 on: 10.03.2019 12:25:11 »
The server using PHP 5.6.39, our website is Joomla! 3.9.3 Stable and the  Phoca Download Version 3.1.7 is installed.

Our web-site administrator refuse to update PHP version because several other web-sites also are hosted on this server and they may stop working if the PHP version be updated.

Im not sure how exactly Phoca is interfered with JDownloads, but the error mesage only occurred when attempting to upload files via JD component. In my opinion, it is more likely to be related to the older version of the PHP.

Now everything is OK.

Regards.
« Last Edit: 10.03.2019 12:35:35 by sdslav »

Offline ColinM

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Re: Problem with upload downloads?
« Reply #5 on: 11.03.2019 15:24:11 »
Hi
Thanks for update
Think you might need to tell your web site admin that v4 of Joomla will require PHP7.
Security support on PHP 5.6 ended last year
Also word press moving to php7

Colin