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Author Topic: Error Too many redirects - On download  (Read 103 times)

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Offline gdproctor@aparian.com

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Error Too many redirects - On download
« on: 05.12.2018 02:30:56 »
I have updated my php from 5.6 to 7.0 on my staging site.
I have been delaying the upgrade because I get an error when clicking on the download for a document.
"www.staging1.aparian.com redirected too many times".

I have reinstalled jdownloads with no joy.
Also tried later php versions.
I have talk to tech support at siteground and they have no idea whatis causing the problem.
Any suggestions would be apreciated.

Offline ColinM

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Re: Error Too many redirects - On download
« Reply #1 on: 05.12.2018 16:17:46 »
HiNot heard of a multiple redirect problem before!  Will try to help.
I went to your site and tried a to download via the Downloads menu itemGot message as below.  As my browser, Firefox, does send a referrer I presume that I fall foul of the priveledge. Is that correct?
Saw that you are using a modified Files layout but that is not the 'challenge' - thought it was nice about Type and file type.Will send you a PM.Colin
"Notice  Unauthorized access to downloads.
Error! Either you tried to start a download from an unauthorised resource or your browser did not send a referrer."

Offline gdproctor@aparian.com

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Re: Error Too many redirects - On download
« Reply #2 on: 05.12.2018 22:35:45 »
Colin,

I have tried my origin upload directory path
/home/aparian3/public_html/jdownloads

and in my staging directory
/home/aparian3/staging/1/jdownloads

with the same result.

Graham

Offline ColinM

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Re: Error Too many redirects - On download
« Reply #3 on: 06.12.2018 15:23:28 »
Graham,
Seem related to hot link protection in the Security tab.  Turned that off and Downloads work.  Might be an .htacces conflict.  Still investigating.
Colin

Offline gdproctor@aparian.com

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Re: Error Too many redirects - On download
« Reply #4 on: 07.12.2018 17:53:20 »
Thats is great news. 

Thanks for the help.
 
Graham