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Author Topic: Uploader Is Not Working?  (Read 57 times)

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Offline msmile042

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Uploader Is Not Working?
« on: 13.06.2018 10:33:29 »
I continue to get the message "Your browser doesn't have html5,flash,gears,silverlight,browserplus,html4 runtime support" in the admin side with multiple browsers - what is the fix for this.

Offline ColinM

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Re: Uploader Is Not Working?
« Reply #1 on: 13.06.2018 12:42:13 »
Hi
Could you advise which browsers you have tried please?  Some tablet devices may be 'challenging and inhibit uploading.
Is this happening for all uploads? Or is it size dependant?Is it only the backend?
Also you could try selecting a specific mechanism in jD Config - Uploader tab field 'Uploader runtime' as say HTML5.

Colin