Author Topic: Jdownloads install at strato.de  (Read 622 times)

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Offline Armin

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Jdownloads install at strato.de
« on: 18.04.2018 12:23:09 »

my site is hosted at strato.de. They use mysql 5.6.39. When I try to install jdownloads, I got an error: „Index column size too large. The maximum column size is 767 bytes.“ Like in the manual stated, I tried an install from directory. I got the same error.

Stackoverflow says this is because mysql uses character set utf8 with 3 bytes per character, utf8mb4 is 4 bytes per character. There were several ways listet to solve this problem.

I changed in com_jdownloads\admin\sql\install.mysql.utf8.sql all lines
   ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 DEFAULT COLLATE=utf8mb4_unicode_ci;   to

This solved the error but there was no box „Details of jdownload installation progress“ and no button „Start jdownloads now“ after the install. I did a second install, no box but the startbutton was there.
 Jdownloads works but the installation process didn’t install some data (text) to the database: the standard layouts are listet like:
COM_JDOWNLOADS_BACKEND_SETTINGS_TEMPLATES_FILES_D EFAULT_NAME and not as expected: Alternatives Dateien Layout v3.2.
The same happens in a lot of textboxes in the configuration section, e.g. frontend | hints for guests, plugins | standard layout.

I don’t know, whether it was a good idea to change the install.mysql.utf8.sql file, but jdownload now works on my site.


Offline Arno

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Re: Jdownloads install at strato.de
« Reply #1 on: 18.04.2018 12:45:16 »
Hi Armin,
maybe would it be better to contact your hoster Strato and tell him your problem.
It seems for me that in this case could be the server settings to low.
Best Regards / Gruß
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