Hello, my first post, and I'm inheriting a site that uses jDownloads, and have no experience with the product. I'm confronted with user reports of downloads failing, and no indication of a problem in any logs in jDownloads, Joomla. Apache shows a few errors, 206 but there are a few compared to over 30 complaints received so far. All files in the download section below 100mb are working perfectly. All problems are associated with the files larger than 200mb. Obviously there is a setting somewhere that is affecting this, but I'm unsure where to check. I have tested the downloads myself and I'm getting failure about 30% of the time.
jDownloads is using the htaccess/php options enabled and monitoring is off, using version 3.2.56 on Joomla 3.81 running Apache on Godaddy. I probably missed some details, but any assistance would be appreciated.