Having used jdownloads for a long time, I have faced the following issue for a few days on our site :
- Mutimedia player is black, with buttons not displayed (play, forward, rewind)
- The following message appears next to the list of files in a category : "You don't have permission to download this file" (note: it is not clear from the message which file this message refers to).
- This happens for specific users (2 out of 100) when trying to download a specific file inside a specific category. No other file, categories or users seem to be affected.
- Having checked for these users, category and files I have not been able to identify any specific incorrect setting.
See the attached screen hardcopy for details.
Here are the versions I use :
- Joomla 3.7.4
- JDownloads 3.2.54
- PHP 5.6.31
- MySQL 5.5.57
Any clue ?
Many thanks !
-- Stéphane --