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Author Topic: Category Page Error - [Solved - Wrong setting]  (Read 378 times)

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Offline wolfspyryt

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Category Page Error - [Solved - Wrong setting]
« on: 30.06.2017 20:57:53 »
On my top category page, all the icons have disappeared. I included an image of the issue. Any ideas how to correct this? Thank you in advance! :-)
« Last Edit: 18.07.2017 22:01:35 by Arno »

Offline Arno

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Re: Category Page Error
« Reply #1 on: 01.07.2017 00:47:13 »
Hi,
strange output. It seems that ll your other jD content works as expected. But all other are single category views?
So the problem only appears when you will display the overview?
When yes, could it be that you have not a valid Categories layout selected in jDownloads?
Exist also a menu item for the type All Categories in your Joomla?
« Last Edit: 01.07.2017 00:48:42 by Arno »
Best Regards / Gruß
Arno
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Offline wolfspyryt

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Re: Category Page Error
« Reply #2 on: 07.07.2017 18:33:46 »
I have a valid layout. Nothing had changed. I updated Jdownloads and this is what was the result

Offline ColinM

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Re: Category Page Error
« Reply #3 on: 08.07.2017 15:58:01 »
Hi
As your site maybe a very busy one then the update process may have timed out. So maybe you could try the update again with the site 'offline'.  It may need an uninstall and re-install but I would ask Arno first.

Colin

Offline Arno

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Re: Category Page Error
« Reply #4 on: 09.07.2017 12:21:39 »
I have a valid layout. Nothing had changed. I updated Jdownloads and this is what was the result
It is not so easy for us when you post not the answers on our questions.
Please do not uninstall and re-install. Install the newest version again (without uninstallation before).

Fact is that nobody else posted this problem after the update. So I think not that this could be really a jDownloads bug. More a misconfiguration.

It is possible to get a backend access?
Best Regards / Gruß
Arno
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Offline wolfspyryt

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Re: Category Page Error
« Reply #5 on: 11.07.2017 17:18:01 »
I have tried several layout options. It is Only the Categories view that appears affected. I do not have All Categories in the menu. I have never had All Categories in the menu.
It is of course likely that something else happened. I did re-install the newest version again to no help. Both you and Colin have access to the admin from past private messages. You have my permission to access the admin. Let me know if I need to resend the login information.
I apologize Arno, for the lack of answers to your questions. It has been very hectic here at home. I appreciate your assistance very much, and apologize for the poor responses and delay. Thank you again for your assistance.

Offline Arno

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Re: Category Page Error
« Reply #6 on: 12.07.2017 10:55:02 »
Okay. No problem. I will check your backend again.  :)
Best Regards / Gruß
Arno
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Offline wolfspyryt

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Re: Category Page Error
« Reply #7 on: 13.07.2017 03:38:02 »
Thank you Arno.

Offline wolfspyryt

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Re: Category Page Error
« Reply #8 on: 18.07.2017 18:50:57 »
Any news as to why I am experiencing this issue?

Offline Arno

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Re: Category Page Error
« Reply #9 on: 18.07.2017 21:57:07 »
It is solved now. You had select a categories layout with 4 columns but have changed the column setting to '1'. Change it back to 4 was the solution.

When you want a layout with only one column you should select another layout. Or you must change the column value AND also the layout self.
« Last Edit: 18.07.2017 22:00:20 by Arno »
Best Regards / Gruß
Arno
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Offline wolfspyryt

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Re: Category Page Error - [Solved - Wrong setting]
« Reply #10 on: 18.07.2017 23:24:44 »
Thank you for your time and effort. Thank you for finding the fix!!!
Terry

 

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