I'm using the latest JDownloads package on Joomla! 3.3.6
I need to make use of the Download Link or Download button that's added to the editor and it appears to work at first because the file and download button is created but when I click on the actual download button for any of the files I get the following error in the browser
- This web page has a redirect loop (Chrome)
The page isn't redirecting properly (Firefox)
This page cant be displayed (Internet Explorer)
Here's the result after asking my hosting company support:
There appears to be a compatibility problem with the default Joomla .htaccess redirects and the plugin you are trying to use. We see that you have installed JDownloads 2.5. From the site of the vendor, it appears that the plugin version numbers that are meant to be run with Joomla 3.x (the branch that you are using) start with 3.x. We suggest that you make sure that you are using the latest version of the plugin that is meant to be used with the Joomla branch your site runs. If the problem persists, please contact the software vendors for help, or get back to us here. We will try to troubleshoot this matter further for you.
Thanks for checking.
Where did you see the V2.5 installed?
Attached is a screenshot showing anything related to JDownloads and all are 3+. Nothing at all related to 2.5.
It is what is written within your PHP files in the /home/username/www/www/newsite/components/com_jdownloads/ directory. They all have this text at their beginning:
* @package jDownloads
* @version 2.5
We do not have access to your software's administrative interfaces.
Any help is appreciated with this as I'm all out of things to check.