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Author Topic: Problem with creating backup  (Read 2650 times)

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Offline Martinoz

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  • Posts: 22
Problem with creating backup
« on: 21.05.2014 12:38:06 »
Hello, I've got a blank page when I want to create a backup of JDownloads 1.9.5 and to migrate from this version to 2.5.X. I simply clicked the button with "backup creation" and i've got no information, log or anything, just a simple blank page and refreshing also doesn't work. Here are my specs:
  • Joomla version is 2.5.16
    MySQL 5.5.36
    PHP 5.4.27
    Apache2 2.2.27
All Cache&Compression settings for the template are deactivated

I tried to create a backup with both IE 11 and Chrome 34.0.1847.137m, unfortunately there is always a blank page. If required, please write if you need a password to the backend of website.

Offline Arno

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  • Posts: 12.239
    • jDownloads.com
Re: Problem with creating backup
« Reply #1 on: 22.05.2014 10:24:30 »
Hi,
Quote
Hello, I've got a blank page when I want to create a backup of JDownloads 1.9.5 and to migrate from this version to 2.5.X.
Please note that you need the jD version 3.2 when you have installed a Joomla 3.x version.
But read the upgrade instructions here before you do anything.

When you will still create a backup, you can activate the Joomla debug option to get more informations about this problem.

Best Regards / Gruß
Arno
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