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Author Topic: Not Working  (Read 5149 times)

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Offline Keyvision

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Not Working
« on: 18.07.2013 04:49:16 »
I have installed and Enabled the Match User Groups jDownloads plugin v3.1 with jdownloads 1.9.2.5 Beta on Joomla 3.1.1
unfortunately it does not seem to be working at all. I have matched jdownloads groups with joomla groups and no-one has been copied over and new registrations are not being added to the groups.

Any assistance would be great. I can provide admin details if needed.

Offline Arno

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Re: Not Working
« Reply #1 on: 22.07.2013 15:41:10 »
Hi,
sorry for the delay, but here is holiday season. So i am only sometimes online.

Please send me login data for your backend via PM.
Best Regards / Gruß
Arno
Please make a Donation for jDownloads and/or write a review on the Joomla! Extensions directory!

Offline carin

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Re: Not Working
« Reply #2 on: 29.01.2014 00:37:51 »
Hello, thank you for this awsome extension!

I experience the same problem. I activated the plugin and matched the ACL name with the jDownloads name but still 0 members. What triggers the plugin? When get users synced?

cheers
« Last Edit: 29.01.2014 00:45:03 by carin »
Joomla 3.2 | jD 3.2 | PHP 5.3 | Apache 2

Offline Arno

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Re: Not Working
« Reply #3 on: 29.01.2014 22:21:28 »
Please send me login data for your backend via PM.
have you installed the last version for Joomla 3.x?
Best Regards / Gruß
Arno
Please make a Donation for jDownloads and/or write a review on the Joomla! Extensions directory!

Offline carin

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Re: Not Working
« Reply #4 on: 30.01.2014 00:08:44 »
Thanks. Today the users are in sync.

But I need to know what triggers the sync process. I have to make sure that a new user is immediatelly synced so he has access to the downlods right after registration.

Cheers
Joomla 3.2 | jD 3.2 | PHP 5.3 | Apache 2

Offline Arno

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Re: Not Working
« Reply #5 on: 30.01.2014 00:26:47 »
Hi,
have you read the decrtiption from the plugin?
Quote
So sometimes it is necessary, to copy all users from the Joomla "Viewing access levels" to the jDownloads user groups. It can be much work, so it is better to use this plugin.

This system plugin affect jdownloads user groups that have "exactly" the same name, as an existing "viewing access level" in Joomla. The members authorised at the viewing level are "looked up and inserted" into the jdownloads groups.

Instructions: To add the users to a jDownloads user group, create a new user group in jDownloads with exactly the same name as in the Joomla 'Viewing access levels'. Afterwards are added automaticly all needed users to this user list. The groups are permanently updated until the plugin is deactivated. So also new registered users are always added automaticly.
Best Regards / Gruß
Arno
Please make a Donation for jDownloads and/or write a review on the Joomla! Extensions directory!

Offline carin

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Re: Not Working
« Reply #6 on: 30.01.2014 00:47:26 »
Yes, I did read the description, that is why it worked today ...  ;)

Quote
permanently updated
... is still my question: WHEN does this happen? For sure not immediatelly, so: What is the lag between user registration and sync?

cheers
Joomla 3.2 | jD 3.2 | PHP 5.3 | Apache 2

Offline Arno

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Re: Not Working
« Reply #7 on: 30.01.2014 01:12:40 »
It should be checked any time when a site is loaded in frontend or backend.
Best Regards / Gruß
Arno
Please make a Donation for jDownloads and/or write a review on the Joomla! Extensions directory!

Offline carin

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Re: Not Working
« Reply #8 on: 30.01.2014 01:25:23 »
Ok, thanks. This definitely did not happen when I set up the group yesterday. I will check this when the next user registers.

Thanks so far.
Joomla 3.2 | jD 3.2 | PHP 5.3 | Apache 2