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Offline lopezan

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Installation error
« on: 14.12.2020 22:03:25 »
Hi,
I use Joomla 3.9.23 Stable and I'm trying to install Jdownload from web install joomla option
After the installation, I have the error:

JInstaller: :Install: Errore SQL Table 'Sql1408359_2.#__jdownloads_usergroups_limits' doesn't exist
Estensione Aggiorna: richiesta di elaborazione degli errori di SQL: DB function fallita con errore numero 1146
Table 'Sql1408359_2.#__jdownloads_usergroups_limits' doesn't exist
SQL =
ALTER TABLE `#__jdownloads_usergroups_limits` ADD `importance` SMALLINT( 6 ) NOT NULL DEFAULT '0' AFTER `id`;

Can you help me?
Thanks and regards,
Angelo

Offline ColinM

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Re: Installation error
« Reply #1 on: 15.12.2020 14:40:24 »
Angelo,
Is this a first time install or an upgrade?Ther are minimum database requirements.  Did you get ang messages during the installation as obviously the install itself failed.
https://www.jdownloads.net/documentation-for-v3-9/getting-started-v3-9/first-time-installation-jd3-9https://www.jdownloads.net/documentation-for-v3-9/getting-started-v3-9/upgrading-from-jdownloads-3-2-to-3-9
Colin

Offline lopezan

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Re: Installation error
« Reply #2 on: 16.12.2020 21:39:32 »
Hello,

this is the first time I install your component and I habe the error during installation.
My configuration is:

The site configuration is:
Joomla! 3.9.23 Stable [ Amani ] 24-November-2020 15:00 GMT
MYSQL 5.7.32
PHP 7.4.10

Regards.
Angelo

Offline ColinM

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Re: Installation error
« Reply #3 on: 17.12.2020 12:53:28 »
Angelo
At this stage you should uninstall jD2.9 completely. Then  install jD3.2 version.

I will send you a Private Messae (PM)
Colin