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Author Topic: 3.9 update problem  (Read 962 times)

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Offline clili74

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3.9 update problem
« on: 18.08.2020 16:28:27 »
Oops sorry, I have a problem on my sites since the update to 3.9, I receive this error message "" Joomla \ CMS \ Filesystem \ Folder :: create: Unable to create directory "Path: / Uncategorised?
And since then I can't create categories anymore ....  :(
Thanks for what you can do.
Best regards
 ;)
« Last Edit: 18.08.2020 16:30:13 by clili74 »

Offline Arno

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Re: 3.9 update problem
« Reply #1 on: 19.08.2020 01:16:42 »
Hi,
what for a Joomla version have you installed?
Best Regards / Gruß
Arno
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Offline clili74

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Re: 3.9 update problem
« Reply #2 on: 19.08.2020 07:25:57 »
Hi,

the last version : Joomla! 3.9.20
« Last Edit: 19.08.2020 07:29:33 by clili74 »

Offline clili74

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Re: 3.9 update problem
« Reply #3 on: 19.08.2020 07:56:26 »
Hi,

the last version : Joomla! 3.9.20

and the installed version of Jdownloads 3.9.1

Since the members of my site no longer have access to the download pages ... they receive this online display:

Quote
500 You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near '' at line 16

Thanks for your help.

Offline Arno

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Re: 3.9 update problem
« Reply #4 on: 19.08.2020 11:35:40 »
Hi,
sorry for this bad circumstances.
Could you send me login data for your backend via PM? Then I will try to solve it.
Or restore your backup file and use for the moment still the older version.
Best Regards / Gruß
Arno
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Offline Arno

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Re: 3.9 update problem
« Reply #5 on: 19.08.2020 19:39:06 »
Hi,
thanks for the login data. I could solve this issue now.
I think it was a problem with an incomplete upgrade process.

What I did:
- installed akeeba backup
- created a complete backup
- installed the Joomla eXtplorer extension
- then corrected the missing Uncategorised folder in the jdownloads files root folder
- started a monitoring scan in jD control panel to check the data consistences
- started finally the jDownloads update to v.3.9.2 (this installed all missing parts from the first installation try)
- A first frontend check looks fine  ;)

Unfortunately I don't know exactly what was wrong with the first upgrade process and why it was interrupted.
 
Best Regards / Gruß
Arno
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Offline clili74

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Re: 3.9 update problem
« Reply #6 on: 19.08.2020 20:11:13 »

Thanks for your work, :D


I will try to fix a second site which had the same problem, jdownloads installation was interrupted the same way, weird ...


I will try to follow what you did, I had noticed that the "Uncategorized" folder was named "_uncategorised_files" I tried to rename it but since that hadn't changed anything, I put it back as it was. :P

On the other hand on a 3rd site, the installation went well. ::)


I note indeed that the presentation is not as before ... "No valid layout found for Categories!" I think I can find the original presentation. ::) :)


Best regards ;)

« Last Edit: 19.08.2020 20:12:26 by clili74 »

Offline Arno

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Re: 3.9 update problem
« Reply #7 on: 11.03.2021 18:15:18 »
Best Regards / Gruß
Arno
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