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Author Topic: Jdownloads start downloads very slow  (Read 874 times)

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Offline pyllin

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Jdownloads start downloads very slow
« on: 08.05.2020 22:05:17 »
Hi! Some days ago I've noticed that every download starts very slow. Checked all and didn't find anything... What can I do? Tested lot's of things without change...

Downloading with direct link starts inmediatly, please help! Thanks.

Joomla version: 3.9.18
Jdownloads: 3.2.67
« Last Edit: 08.05.2020 22:06:23 by pyllin »

Offline ColinM

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Re: Jdownloads start downloads very slow
« Reply #1 on: 10.05.2020 13:42:49 »
Hi
Are you using IP blocking with Akeeba Tools.If Yes see article
http://www.jdownloads.net/documentation-for-v3-9-beta/general-items-v3-9/strange-faults-did-you-know-thatThis applies to any version
ColinM

Offline josh@thenavycwo

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Re: Jdownloads start downloads very slow
« Reply #2 on: 14.07.2020 15:38:07 »
I am having the same issue, I am not using any IP blocking on either my site backend or from JDownloads. I've disabled almost everything I can think of to fix this: logging, directory monitoring, hotlink protection, block without referrer is off.

JDownloads: 3.2.68
Joomla: 3.9.19

Offline ColinM

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Re: Jdownloads start downloads very slow
« Reply #3 on: 15.07.2020 10:21:14 »
HiCould you give me an idea of the time delay please. Is it say 5 seconds?Does it apply to all user groups or just some user groups?

Have you perhaps set a delay in User Groups Settings - Group Settings or User Limits?
You may have a large logfile that is causing a long search time.  In the jD System plugin there is the possibility to set the maximum size.(For jD3.9 series we have revised this to keep a maximum number of days of log entries tyically 93 days as that is all that is required for various mudules and the like).
ColinPS will send you a PM (private message for site info)

Offline josh@thenavycwo

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Re: Jdownloads start downloads very slow
« Reply #4 on: 15.07.2020 15:09:35 »
25-60 second delay. 

I have upgraded to the 3.9 Beta in an effort to resolve and experiencing the same issues. Happens to all user groups.Verified no user limits set.

Offline ColinM

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Re: Jdownloads start downloads very slow
« Reply #5 on: 15.07.2020 21:49:56 »
Hmm! That is a long delayDid you send me site details?Colin

Offline josh@thenavycwo

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Re: Jdownloads start downloads very slow
« Reply #6 on: 16.07.2020 16:51:20 »
Hmm! That is a long delayDid you send me site details?Colin

Just sent.