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Author Topic: Author user cannot download files  (Read 128 times)

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Offline antonios

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Author user cannot download files
« on: 22.03.2020 19:23:54 »
Hi
I just realized that users of my website who are registered  as authors, cannot download files stored through Jdownloads.
The message that they get, when accessing the section where the file is actually stored from the front-end: "No authorized access to download"
I tried to download other files, and I get the same message. Which may mean that there is something wrong with the permissions at a global level. As I said the user is registered as Author, which is a subcategory of Registered, so it should inherit the Registered privileges. I made sure that the Registered user has the download property set to true (all others are set to 'Non Allowed'). The files are all 'public'
What can be wrong? Is it possible that some other properties need to be se to 'Allowed' for the downloading to also work?
Regards

Offline ColinM

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Re: Author user cannot download files
« Reply #1 on: 24.03.2020 16:38:51 »
Hi

Have you used Deny permission anywhere?  I can cause the most unexpected effects.
Did you look at the Permissions in a particular Download that refused to be Downloaded.Also have you checked the permissions set in the relevant top level Category?
Actually I cannot find the message  No authorized access to download in any of the language files. The nearest was  COM_JDOWNLOADS_ANTILEECH_MSG="Unauthorized access to Downloads."

Colin
PS have sent you a PM
« Last Edit: 24.03.2020 16:40:20 by ColinM »

Offline antonios

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Re: Author user cannot download files
« Reply #2 on: 25.03.2020 13:41:47 »
Hi Colin, thanks for your reply. I think I mistranslated the error message and the actual message in English would the one that you mention. Also I could not find any place where a permission is DENIED. All the categories inside JDownloads have PUBLIC access, and the problem is generalized to all stored articles. Can I have have some more guidance on what to look for?
Best regards

Offline ColinM

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Re: Author user cannot download files
« Reply #3 on: 26.03.2020 16:37:20 »
Hi
It occurs to me that you maybe confusing Access and Permissions.They are different  Access allows you to see things, Permissions allow you to Do things.
In each Toplevel Category select Permissions.  Now for demo I will assume you have one set of categories that have downloads in them that public may download.  And just for simplicity I will assume that one of these top level categories is called 'Anyone'.  So in the permissions of cat 'Anyone' select the Public usergroup (UG) and set the Download permission to Allowed.  Now save. then save and close.  Repeat for all top level categories that have downloads somewhere in the chain of subcategories and susub cats etc all Downloads in them are to be allowed to be downloadable by anyone.
If you have Downloads that users must be Registered to download then in the registered UG of those top level cats set the permission to allowed, save etc
Colin