We are trying to utilized the External File Link funciton in jD. However, when we attempt to do this via the 'normal' process (i.e. paste the link in the External File Link location, the link is cut off and does not allow our end users to access the necessary file.
As a workaround, we have been inputting in a date field, i.e. April 1, 2019, and hyperlinking it to the content needed. However, this does not allow us to see who has downloaded the content.
Is there a way for the External File Link function to be updated to accept a larger link (or a larger string?).