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Author Topic: Permission Issue  (Read 362 times)

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Offline bassi

  • Newbie
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  • Posts: 2
Permission Issue
« on: 21.01.2019 18:37:32 »
Hi,
I'm having a problem with a file.
I explain better:
I created some categories and sub-categories with more and more files.
I set the permissions for each category and files.
The last file gave me a problem, probably caused because I moved the folder from a category to another.
I checked the permissions and all is ok but the users that try to download the file receive the message:
"You don't have the permission to download this file"
Any solution?
Thank you in advance.
Vito

Offline ColinM

  • Moderator
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  • Posts: 3.869
Re: Permission Issue
« Reply #1 on: 22.01.2019 00:27:49 »
Hi Vito
 How did you 'move' the file?  Was it using the site File Manager, by FTP or...Note A Download consists of o lot of database info, possibly pictures and usually a downloadable file.  jD knows where the file was located from its entry in the database but if you moveit outside jD then the database is 'upset'!!So I suggest you delete both the old entry and the new one using jD, and then re create.
If you do want to move a Download then in backed  use the Batch button on the Downloads
Colin

Offline Arno

  • Administrator
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  • Posts: 12.437
    • jDownloads.com
Re: Permission Issue
« Reply #2 on: 22.01.2019 14:30:04 »
See also pics to check the permissions easy. Use also the hints here (but must still be updated for the Joomla 3.9 version).
Best Regards / Gruß
Arno
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